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Sr. Support Specialist

gqjdnwjcebrekv6n9h8rbmzzvmztk50234z9012psk4xgcxd6b4y7ufhtefg6g6v · 30+ days ago

Santa Clara, CA, US

Negotiable

Full-time

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Role: Sr. Support specialist
Client: Cisco
Job Type: Full Time

Description:

Builds and maintain business relationship with clients by providing prompt and accurate support.
First point of customer contact for support general inquires like transactions status, worker status, etc.
Ensures excellent customer service through fast and accurate resolution of queries.
Understands Cisco's contingent worker recruitment best practices, country regulations to be able to contribute advise the Cisco hiring managers.

Competencies:

Experienced in P2P support.
Prioritizing and time management.
Customer oriented and result-driven.
Process and data driven attitude.
Good to have experienced in MSP, VMS, ServiceNow and Click to chat.

•

Last updated on Dec 13, 2021

About the company

G

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