Role: Sr. Support specialistClient: CiscoJob Type: Full Time Description:- Builds and maintain business relationship with clients by providing prompt and accurate support.
- First point of customer contact for support general inquires like transactions status, worker status, etc.
- Ensures excellent customer service through fast and accurate resolution of queries.
- Understands Cisco's contingent worker recruitment best practices, country regulations to be able to contribute advise the Cisco hiring managers.
Competencies:- Experienced in P2P support.
- Prioritizing and time management.
- Customer oriented and result-driven.
- Process and data driven attitude.
- Good to have experienced in MSP, VMS, ServiceNow and Click to chat.
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Last updated on Dec 13, 2021