Customer Onboarding Analyst

About Blenheim Chalcot

Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 20 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.

The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2009, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.

Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!

One of our MarTech ventures, Fospha, is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!

About Fospha

Fospha is the leading direct-to-consumer marketing intelligence platform. Direct-to-consumer brands are working in an increasingly competitive space, driving high customer acquisition costs that are difficult to control through platform-owned tools like the Meta ads manager. Added to that, privacy changes like iOS 14 make it increasingly difficult to get any visibility at all into ad platform performance, so it’s harder than ever to justify marketing investment. Fospha measures everything - clicks and impressions across the full marketing funnel - with one highly trained model.

Marketers using Fospha know exactly which ads are really working. Brands using Fospha deliver profitable growth, fast. Fospha’s customers are able to make bad data yesterday's problem and go live with Fospha's no-code implementation in just 15 minutes. 

Key Responsibilities

Responsible for the end-to-end customer onboarding process from a technical perspective working closely with the client facing Customer Success teams to ensure new client onboarding is timely and accurate.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty 

Required

• Knowledge of ETL tools (for example, Fivetran)
• Working knowledge of writing sql queries
• Experience of working with common data formats such as CSV / XML / JSON
• Excellent Knowledge in working with GIT
• Excellent Knowledge in working with JIRA
• Exceptional Attention to detail and should be a quick learner.

Preferred

• Experience using pipeline technologies within AWS. 
• Experience with APIs, such as RESTful HTTP and SOAP, in one or more mainstream languages.

Education Qualifications

• Bachelor's degree

What we can offer you  

• Be part of the World’s Leading Digital Venture Builder  
• Have the opportunity to be a part of and learn from the incredible diverse talent in BC  
• Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI  
• A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
• 24 days of annual leave, 6 floater leave and 4 public holiday days, maternity and paternity leaves.  
• Private medical for you and your immediate family.

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.

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Last updated on Jul 31, 2024