Job Introduction:
Research Support, HNI Customer Service
Key Responsibilities:
- Providing services to client.
- Learning, understanding and applying Technical Analysis.
- Bringing out maximum knowledge from training .i.e Technical Training, Software Training, Respective Market Training Product Training etc.
- Client retention and renewals along with Client satisfaction.
- Proper sharing of knowledge.
- Proper utilization of resources.
- Providing complete research support and ticket solving.
- Assisting client in terms of :-
o Client track sheet.
o Client P& L.
o Healthy relationships
o Regular reporting to mentors.
o Client’s trading improvisation strategies.
Knowledge:
- Basic knowledge of market.
- Basic IT Knowledge, like MS office.
- Good Communication Skills.
Skills and Abilities:
- Flexibility.
- Adaptability.
- Coordination among team members and managers.
- Able to handle situation under market pressure.
- Cooperative.
- Trustworthy.
- Sincere.
- Self Management.
- Patience.
- Time management.
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Last updated on Oct 29, 2023