Bilingual Account Receivable Operations Specialist

• Ensure accurate and timely billing to customers, including submitting invoices through portals as needed.
• Ensure accurate and timely application of customer payments.
• Investigate unapplied payments to ensure payments are applied correctly.
• Provide excellent customer service by conducting detailed transactional research, obtaining resolution, and effectively communicating with internal business partners or customers in a timely manner.
• Monitor AR inbox and ensure accurate and timely response to customer inquiries, including:
• Requests for invoice copies.
• Requests for reporting back up for invoices.
• Requests for credit notes.
• Outstanding balances on account.
• Changes of contact information such as primary billing contact.
• Confirming banking details.
• Completing vendor forms.
• Responsible for collection efforts and maintenance of a reduced DSO.
• Prepare and maintain various reports related to AR, including maintaining the deferred revenue schedule.
• Assist in maintenance of an accurate AR aging report.
• Assist with month end close responsibilities, including preparation of journal entries and account reconciliations.
• Complete or support other projects as necessary.

• Experience and Skills Bachelors Degree in Accounting or related field 2+ years of experience in high volume cash application, accounts receivables or other areas of accounting.
• Accounting system experience (Oracle Fusion, Sage, Genius or similar ERP).
• Excellent communication, organizational, interpersonal and problem solving skills.
• Detail oriented, professional attitude and reliable.
• Demonstrated analytical capabilities, including report writing, requirements gathering and system knowledge Change oriented with continuous improvement process skills.
• Flexibility and comfort with continuous change, willingness to take on challenges, and work in a fast-paced environment.

Last updated on Oct 16, 2023