HR Assistant

• Serve as Tier 1 HR support for employee and manager questions including but not limited to background check and drug screen, new hire orientation, I-9 process, and HR policy interpretation.
• Manage and respond in a timely manner to inquiries or escalate to other HR functions as appropriate.
• Coordinate programs and processes with third parties including but not limited to relocation, and drug testing.
• Collaborate with other cross-functional team members to resolve employee issues in a thorough and timely manner.
• Pursue and share best practices with team.
• Perform back-office transactions for general HR data processing in support of HR functions, including running ad-hoc and scheduled reports, data entry, data reconciliation, and sending communications.
• Perform special projects as assigned.

• Prior experience in HRIS platform with Workday a must.
• Proactively partners with Payroll, HRIS associates and vendors to ensure seamless delivery.
• Basic understanding of employment laws as they apply to the hiring process.
• Excellent communication skills (written and verbal).
• Experience working in a HR Call Center or HR Shared Service Center preferred.
• Ability to interpret and communicate HR policies, procedures, and programs.
• Ability to deliver excellent employee experience via email, telephone, and in person.
• Ability to establish relationships quickly and easily.
• Ability to work well under pressure with excellent time management skills.
• Proficiency in Microsoft Office programs (Outlook, Word, Excel, and PowerPoint).
• Must be task-oriented and be able to consistently meet deadlines.
• Highly self-motivated, able to work autonomously with general direction.

Last updated on Nov 6, 2023