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Support Administrator - Partner Success (contract)

go1au · 30+ days ago
Negotiable
Full-time
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Did you know someone completes a Go1 course or learning resource almost three times every second? We've grown from humble beginnings into the most diverse learning content aggregator on the planet. Our culture transcends physical walls, thriving in connections and collaboration. We embrace change as an opportunity for innovation and growth. Our pace is fast, and our goals are ambitious. If you love tackling bold challenges and growing rapidly alongside talented and humble people, you'll fit right in at Go1.

The next chapter of our growth story needs you. GO there with us.

We’re looking for a detail-oriented and proactive Support Admin to join our Content Partner Success Team. This role is crucial in ensuring smooth operations and delivering on key initiatives. You’ll be responsible for managing day-to-day administrative tasks, analysing data, and providing insights to drive growth and partnership value. This is a 7-8 month contract.
 
How you will make your mark:
  • Administrative Support: Schedule appointments for the Partner Success team and maintain up-to-date partner records in our database.
  • Outreach & Communication: Respond to simple outreach and FAQs from partners, supporting the Partner Success team in their communications.
  • Contract Management: Assist in preparing, reviewing, and managing partner agreements via DocuSign, ensuring all contracts are accurate, complete, and properly recorded.
  • Data Analysis: Analyze reports to help the Partner Success team understand the state of partnerships and develop insights that drive value.
  • System Management: Input and verify partner information across multiple systems, and audit records to ensure consistency and accuracy.
  • Cross-Functional Liaison: Work closely with various teams to support Content Partner Success Management (CPSM) activities.
You will bring with you:
  • Technical Skills: Strong analytical skills with experience in Excel. Plus, experience with CRM systems like Airtable is a plus.
  • Attention to Detail: High attention to detail with the ability to manage multiple priorities accurately and on deadline.
  • Proactive & Autonomous: Ability to work independently and proactively to deliver on priorities.
  • Team Player: A collaborative mindset with a can-do attitude, actively contributing to meetings and team activities.
  • Global Communicator: Comfortable working with team members across different time zones and contributing to a global, remote team.

Join our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. 

#LI-REMOTE #LI-AE1

Benefits:

At Go1, our employee benefits extend far beyond a paycheck, ensuring our team feels supported, valued, and empowered to bring their best selves to work each day, driving our mission to unlock positive potential through a love of learning.

  • In addition to your base salary: Annual bonus or commission plan.
  • Employee Stock Option Plan: Opportunity to share directly in our success through stock options.
  • Public Holiday Swap: Swap a public holiday for another preferred day. 
  • Wellbeing & Learning Days: Additional five days paid leave per year. 
  • Learning Budget: $500 USD per financial year, plus access to additional Career Growth Budget.
  • WFH/Transport Budget: Monthly allowance for internet/phone expenses or public transport.
  • Home Office Setup Budget: One-off allowance for desk, chair and/or monitor.
  • Parental Leave: Minimum of 18 weeks paid parental leave for primary carers + 6 weeks paid parental leave for secondary carers. 
  • Wellbeing Support: TELUS Health EAP or Spill.

Check out Life at Go1: LET'S GO!

Last updated on Aug 19, 2024

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