Sr. Business /Process Analyst

Client - Major Financial Firm
Role - Sr. Business /Process Analyst
Rate - DOE
Duration - 12 month assignment (possible extension)
Location - Long Island City, Queens NYC

The Sr. Business /Process Analyst will work in a small, but dynamic, team to help ongoing support efforts for the Branded Cards Marketing, enterprise-wide, Business Process Management (BPM) tool. The candidate will identify and implement systems enhancements, provide Business User support, and assist with all changes that result from business process changes.
The position is responsible for the three fundamental dimensions of business process reengineering that follow:
Understanding and documenting What the steps in the current business process are?
Understanding and documenting Why those steps are being performed--the inputs, outputs, and their interdependencies.
Defining, communicating, and documenting How the process will work once re-engineered
This position requires a strong process & technology background, excellent client and project management skills, and superior analytic and communication abilities.

responsibilities
Identify opportunities for process and control improvements and efficiency gains. Define enhancement requirements and see through to implementation.
Provide premium support for all Business system users, understanding issues and root causes. More importantly, be able to use the support data to identify larger systems issues and possible, longer term solutions and improvements.
Use process flow diagrams, screen mock-ups and other visual documentation techniques to enhance the value of business requirements documentation for the benefit of business users as well as the technical teams.
Work closely with the development team to ensure completeness and accuracy of the business requirements vis-a`-vis the development team's implementation plans and design.
Create and execute detailed UAT plans to ensure that the letter and spirit of the business requirements for the solution are fulfilled.
Work closely with the development team to brainstorm and identify additional features and functions in the application and ratify the solutions from a process owner standpoint, as needed.
Provide visibility to WFM Implementation Management and Automation Solutions group on progress against approaching milestones, issues, risks, and dependencies.

education/experience
Bachelor's Degree in Computer Science, related discipline, or equivalent experience.
A minimum of 5 or more years of experience as a business or functional analyst on large projects in the financial services domain.
Experience with a technology consulting company, or in an internal consulting position, is preferred.
Previous work in client facing roles.
Solid understanding of Systems Development Lifecycle and PMO methodologies.
Hands-on experience and knowledge of programming preferred.
Direct experience with Business Process Management products is a plus.
Advanced user of Microsoft Office Application suite –Particularly Excel, Word, and PowerPoint. Expertise with VBA Required.
Knowledge in the following areas a plus:
SharePoint 2010
Enterprise Content Management