Finnish Customer Support - Relocation covered

On behalf of our client, a logistics American multinational parcel service company, that is expanding in Scandinavian countries, we are looking for Finnish customer support agents.

What will you do as a Finnish customer support agent:

• Provide and maintain strong, professional relationship with all customers and show empathy at all times
• Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
• work involves contact with customers who are shipping packages.
• You will check shipping addresses, perform packaging quality inspections and complete sales transactions
• Some computer work is also required, including package tracking, package processing and daily records accounting.

Requirements

Language skills:

• Excellent knowledge & communication skills in Finnish
• Very good command of English (B2)

Tech skills:

• Usage of MS Windows and MS Office, ability to use Internet applications
• Knowledge of logistics on an operational level, as well as overland

Soft skills:

• Good problem-solving skills
• Communication skills

Benefits

What you will get as a Finnish Customer Support Agent:

• Excellent salary ( 1300 - 1430) - 14 salaries per year
• Monthly bonus
• Relocation package (Flights to Athens, accommodation for 2 weeks, estate agency fees)
• Work from home policy
• Free online Greek lessons
• Private Health Insurance
• Numerous benefits and discounts
• Full training by certified instructors
• Career opportunities

Only CVS in English will be reviewed.

Last updated on Jun 10, 2021