Having experience with BASIS ideally with both Implementation and Support experience. Experience of both OS (Linux, Windows) and DB exposure (HANA/SYBASE), Sybase is mandatory and Hana is Desired.
Strong HANA experience and BASIS tech skills in Net weaver concepts and products (ERP or S/4 HANA, BW, PI, FIORI, Solution Manager, BODS, BOBJ, Cloud Connector)
Must have - one full cycle E2E SAP Project Implementation Experience and after Go-Live Support experience.
Day to Day Basis tasks.
Working knowledge of high availability and disaster recovery environments, as well as OS level clustering.
Upgrades and Add-on Installations
HANA HA and DR Setup.
Experienced with typical support activities including preventive maintenance
Working knowledge of key ITIL processes.
Ability to troubleshoot/analyze and resolve technical problems, Knowledge/Experience in performance tuning, troubleshooting
Experience in developing SAP technical standards & processes and drive adoption.
Provide technical expertise for resolving escalated issues. Participate in crisis resolution meetings as necessary. Collaborate with functional teams on the integration and support of the SAP systems and new initiatives.
Automate administrative and operational systems support functions. Provide training and direction to other operational support teams.
Participate in providing 24x7 support on rotational basis to ensure operations of these critical systems for different customers.

Desired Skills

Proficient understanding of SAP technologies and applications.
Must have strong technical foundation and strong problem-solving skills.
Ability to work with virtual teams and across diverse cultures to deliver results - Conversant in English, spoken and written, with proven communication, interpersonal, influencing and negotiation skills
Proven track record of delivering against stretched targets
Substantial experience consulting, problem management and detailed analysis
Substantial experience of working with outsourced partners.
Extensive SAP technical subject matter expertise on Basis / Net weaver / HANA