Product Owner (Web Connections)

About Tripstack

We are travel tech entrepreneurs, changing the way millions of people travel.

Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don’t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest in the travel industry.

We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are plenty of challenges to champion.

The Role

As a part of the product team at TripStack, your primary responsibility will be to support the Product team as the Web Connection SME. You will work with stakeholders, clients and scrum teams to make sure the end product meets business requirements and aligns with overall business goals.

Requirements

Responsibilities

• Define product goals and translate them into features
• Collect feedback from end users and stakeholders
• Ensure technical teams follow product defined guidelines and processes
• Work directly with PMs, EMs and TLs to oversee product development
• Create and managing the web connections product backlog and ensure the backlog is communicated to all teams
• Attend sprint ceremonies, retros and grooming sessions as the product SME
• Help to determine acceptance criteria and testing use cases with QA
• Establish product requirements and user expectations with the Scrum team
• Scope features, define value propositions, and identify success metrics

• Closely oversee the technical integration of web connections and understand the architecture behind the scenes
• Help to keep internal technical teams accountable for quality output and product delivery

• Represent the voice of the end consumer throughout the development process

• Always have an eye on profitability, unit economics and uptime
• Monitor traffic/sales received from clients always questioning discrepancies

Desired Skills and Experience

• 4+ years of well-rounded travel industry experience (with focus on LCC carriers)
• Strategic thinker with critical decision making skills
• Strong experience in data-backed decision making/statistics/market research
• Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching
• Passion for problem solving and root cause analysis
• Team player
• The ability to dig in deep. Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way
• Previous experience in development or QA roles [an asset]
• Highly accountable

Benefits

We offer an opportunity to work with a dynamic and growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

At TripStack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.

TripStack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.

Learn more about us at www.tripstack.com

Last updated on Jan 31, 2023