AB Tasty (
www.abtasty.com) is the customer experience optimization company rated as one of BuiltIn NYC's Best Places to Work (SMB). We help build the internet of the future by empowering brands to build better experiences using personalization, experimentation, recommendations, search, and the market’s only emotions-based segmentation solution. Images, messages, page structure...everything can be adapted to meet the needs, wishes, and emotions of website visitors or app users. AB Tasty isn't about helping our customers to push a hard sell. We're about helping them sell better by creating more positive user experiences across all their digital properties.
We must be on to something, since we're proud to say we have:
- 1100+ customers, including Papa Johns, Patagonia, Cartier, L’Oreal, USA TODAY and Sephora
- 300+ employees in 7 countries on 3 continents (Americas, Europe, Asia)
- Raised $64 million to grow globally
- Bonus: we're nice, too, we promise!
2 prerequisites if you want to join the AB Tasty team:
- Be a genuinely kind person! (we take this one seriously, it's half the battle in the recruitment process)
- Have a passion, whatever it may be :)
The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team. You will manage a portfolio of accounts throughout the Customer Journey while helping AB Tasty clients leverage our products to achieve their goals.
This role will work closely with Key Account Managers while working cross functionally with Product and Tech teams to drive value that maximizes expansion opportunities and reduces churn.
Contract & location:
- Permanent full time employment
- New York City area (office in Lower Manhattan)
- Hybrid work policy (2 days in office are required)
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AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.