<h4><strong>Welcome to Infraspeak.</strong></h4><p dir="ltr">Our mission is simple: to transform facilities management with a <strong>collaborative platform</strong> that unifies every part of FM operations into one cohesive system — <strong>enabling every stakeholder to Work as One</strong>.</p><p dir="ltr">We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end collaboration across FM teams, processes and assets — with no silos, blind spots or overload.</p><p dir="ltr"><strong>Born in Porto</strong>, Portugal, we’re now a <strong>global company</strong> serving customers in <strong>30+ countries</strong> and backed by top investors. <strong>But we’re just getting started</strong>.</p><ul><li dir="ltr"><p dir="ltr">We believe in ownership, collaboration, and meritocracy.</p></li><li dir="ltr"><p dir="ltr">We believe that only great teams build great products — and that includes our customers.</p></li><li dir="ltr"><p dir="ltr">We believe happiness is in the journey, not just the destination.</p></li></ul><p dir="ltr">Above all, we are guided by our purpose: to <strong><em>Be a Source of a Good Life</em></strong> — for our customers, our team, and the broader community.</p><p><br></p><ul></ul><p dir="ltr">The ideal candidate must have great interpersonal and organizational skills and, while not mandatory, we prefer candidates to have prior knowledge about maintenance operations in areas such as technical assistance and facility management.</p><p dir="ltr"><strong>Experience with maintenance and CRM software is also valued.</strong></p><p> <br></p><h4>What will you do?</h4><ul><li dir="ltr">Onboard new customers.<br></li><li dir="ltr">Ensure maximum satisfaction and success of customers in your portfolio.<br></li><li dir="ltr">Identify and leverage upselling and cross-selling opportunities.<br></li><li dir="ltr">Collect feedback on the product and identify improvement opportunities.<br></li><li dir="ltr">Occasionally support sales teams with technical demos.<br><br></li></ul><h4>Who do we expect from you?</h4><p dir="ltr"><br></p><ul><li dir="ltr">Fluent/Native in Spanish (mandatory).<br></li><li dir="ltr">Good level of English.<br></li><li dir="ltr">Academic background in Engineering: Mechanical, Civil, and Electric, among others (it's a plus!).<br></li><li dir="ltr">Passion for teaching, and a positive attitude towards issues and challenges.<br></li><li dir="ltr">Energy and enthusiasm for working with customers.<br></li><li dir="ltr">Hard work ethic and self-starter mentality.<br></li><li dir="ltr">Availability to occasionally travel abroad.<br></li><li dir="ltr">Experience using maintenance management software is preferred, but not a requirement.<br></li><li dir="ltr">Experience with software implementation is highly valued.<br></li><li dir="ltr">Keep learning: constantly acquire new skills and don’t be afraid of trying something new.<br></li><li dir="ltr">Be a team member.<br><br></li></ul><h4>What do we offer?</h4><ul><li>Flexible working hours and remote-friendly culture.</li><li>Competitive salary and perks.</li><li>Modern co-work office with everything you need, located in Florianópolis.</li><li>A startup environment, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus).</li><li>A balanced work environment where you will have autonomy, responsibility, ownership, and freedom to make mistakes and to learn from them.</li><li>Regular events to promote knowledge sharing and team engagement.</li></ul> •
Last updated on Oct 4, 2024