Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.

D

Business Retention Advocate - Remote / Telecommute

dhjdnwh4qm62pb5vm2o4tbd72ej7oa01f47beu0d9d984ckrwi58r2ocg36n82t5 · 30+ days ago

Remote

$17+ / hour

Full-time
Remote

Continue

By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

Job Description:

Pay Range $17hr - $21hr

Responsibilities:

Primary accountabilities are to resolve complex customer issues and operational challenges using existing and innovative solutions and function as process owner for assigned primary and support processes ensuring:
Designs user interfaces for various tools to provide access to knowledge content and data.
Designs and manages the knowledge content used by customer service teams across the enterprise (as applicable).
Utilizes automation technology to improve process efficiencies.
Partners with other departments such as Marketing, Salesforce IT, Operations, etc to ensure most current content & data is available and seamless solutions are designed & integrated.
Utilization and adoption by the intended audience /stakeholders.
Is designed according to both internal and external stakeholder needs/requirements acting as a thought partner to solve strategic issues improved based on quantifiable outcome data.
Creation of training materials, standard operating procedures, and the delivery of training to users.
Integration with technology required to execute assigned processes as well as ongoing improvements as necessary to keep current with business and stakeholder requirements.
Integration with other processes where synergies are present (including knowledge content, service delivery models, etc).
Creation of ad hoc reporting, presentations including the delivery to executives audiences as required.
Conducts surveys, analyses, and other responsibilities against assigned deadlines
Performs all of the above with a high level of experience, professionalism, detail orientation, thoroughness, and accuracy.
Supports other staff through oversight, training, and guidance.
Performs all other duties as assigned.
This position will be responsible for working with cross functional teams, as well as direct interaction with high value and/or strategic customers.

Education And Qualifications:

Experience in nocode automation.
Complete the Citizen Developer program.
Experience in graphic design & web development.
Process design experience / Six Sigma / Lean Six Sigma belt (yellow or green)
Ability to identify root cause analysis through project assignments or project management.
Degree preferred in a business-related field, with minimum of 810 years optical experience and customer service experience.
Demonstrated critical thinking and problem solving skills required.
Excellent written, verbal and presentation skills.
Ability to speak to Ops Leaders and leaders in other departments across the organization.
Ability to handle multiple projects against assigned deadlines.
Outstanding PC skills, including spreadsheet, word processing, presentation, internet and internal software.
Ability to work independently demonstrating excellent business judgment.
Professional and polished demeanor, with ability to work directly with all levels of management.

•

Last updated on Oct 24, 2023

About the company

D

dhjdnwh4qm62pb5vm2o4tbd72ej7oa01f47beu0d9d984ckrwi58r2ocg36n82t5

More jobs at dhjdnwh4qm62pb5vm2o4tbd72ej7oa01f47beu0d9d984ckrwi58r2ocg36n82t5

Analyzing

Data Architect$75+ / hour

Philadelphia, Pennsylvania

·

30+ days ago

Bookkeeping$20+ / hour

New York

·

30+ days ago

Elevator Operator$76k+

Cummings, Kansas

·

30+ days ago

Staff Product Engineer$150k+

San Jose, California

·

30+ days ago

Senior HVAC Engineer$78k+

Oak Ridge, Tennessee

·

30+ days ago

More jobs like this

Analyzing

Remote Telemarketing Positions$10-40 / hour

F

freeeup

Remote

·

30+ days ago

Business Retention Advocate - Remote / Telecommute$17+ / hour

D

dhjdnwh4qm62pb5vm2o4tbd72ej7oa01f47beu0d9d984ckrwi58r2ocg36n82t5

Mason, Ohio

·

30+ days ago

Brand Ambassador: Paducah, KY$22k+

mktg

Remote

·

30+ days ago

Telemarketing Representative$36k+

R

rajdnwiu7c8r934thp9x1p3cy8m5bv00f9sctvg8eqkxizduzvwvbmtwwys93l1z

·

30+ days ago

Outbound cold caller for call center$29k+

citywide

Westwood, New Jersey

·

30+ days ago

Texas 2024 Canvasser$27k+

I

infieldstrategies

Houston, Texas

·

30+ days ago

Student - Reselling and Thrifting$37k+

F

fud

Remote

·

30+ days ago

Sales and Implementation Engineer$48k+

I

invgate

Seattle, Washington

·

30+ days ago

Call Center Sales Representative$36k+

W

welbehealth

Carson, California

·

30+ days ago

Provider Success Associate$25k+

S

springhealth66

Tulsa, Oklahoma

·

30+ days ago

For job seekers

Job searchSearch millions of jobs

LaunchpadNew

Resume to business

Cover Letter StudioGenerate a cover letter

Add to ChatGPTFind and discuss jobs

For employers and recruiters

Resume ScreenerOrganize and rank candidates

Talent PipelinePre-order

Source top talent

Promote a jobReach more candidates

For everyone

Referral programEarn 30% commission

Get mobile appBrowse anywhere

Jobs API

Become a partner

Developed by Blake and Linh in the US and Vietnam.

We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord

Changelog

🚀 LaunchpadNov 27

Create a site and sell services based on your resume.

🔥 Job search dashboardNov 13

Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.

🫡 Cover letter instructionsSep 27

New Studio settings give you control over AI output.

✨ Cover Letter StudioAug 9

Automatically generate cover letters for any job.

🎯 Suggested filtersAug 6

Copilot suggests additional filters above the results.

⚡️ Quick applicationsAug 2

Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.

🧠 Job AnalysisJul 12

Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.