The IT Project Manager is responsible for the initiation, planning, execution, and reporting of all projects within their area of responsibility. This role makes sure that all projects are adhering to the Software Development Lifecycle. This position coordinates work requests through implementation by requesting resources and communicating status with all interested parties. The Project Manager provides comprehensive reporting and status back to management and clients.
Essential Functions
Strategy & Planning
- Work with management to generate monthly status reports.
- Present your status information to the department in regular status readouts.
- Identify and escalate departmental risks in the course of managing projects.
- Recommend improvements for the project management process.
Acquisition & Deployment
- Create and maintain project plans.
- Request and allocate resources based on project requirements and availability.
- Generate project status as requested to stakeholders.
- Facilitate meetings and follow up with resulting action items.
- Submit new project requests and follow-up with stakeholders for initial discovery.
- Track and escalate project risks and issues.
- Take action to return your projects to on-track when risks and issues occur.
- Audit projects to insure they are adhering to project management methodologies.
Operational Management
- Manage and approve effort of resources on the projects for which you are responsible.
- Work with existing systems to track and manage requests and issues.
- Work closely with vendors to deliver work across shared development and delivery teams.
- Work across the department including QA, Dev-Ops, Marketing, and Development to organize work, build project plans, and drive execution.
- Remedy issues and conflicts within your project.
- Assign work to those best suited to complete it.
- Hold the project team and yourself accountable for the project activities, goals, and milestones.
- Provide business reports to management and clients.
Incidental Functions
- Prepare and lead presentations as requested.
- Assist with other projects as may be required to contribute to efficiency and effectiveness of the work.
- Minimal travel is required
- Work outside the standard office 7.5-hour workday may be required.
Position Requirements
Formal Education & Certification
- Bachelor's Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business).
- PMI certification preferred
Knowledge & Experience
- 2+ years IT and/or Business experience
- 2+ years of hands-on experience managing IT projects
- Experience with Microsoft Office applications and Project Management tools
- 1+ years' experience working with external agencies or partners
- Experience with the development of sophisticated JavaScript web applications is preferred.
- Experience with the implementation of software platforms across multiple organizational teams and lines of business is preferred.
- Experience working with internal clients and/or external partners
- Knowledge of the Software Development Life Cycle.
- Experience in managing projects with cross-functional teams
- Experience with third-party system integrations, such as product catalogs
- Experience with digital, e-commerce and/or user experience projects
Personal Attributes
- Strong analytical, conceptual and problem-solving skills
- Strong written and oral communication skills
- Work in a team-oriented, collaborative environment
- Ability to facilitate meetings and follow up with resulting action items.
- Ability to translate an idea or need into a completed solution or work product.
- Responsive and alert to new learning and research concepts, ideas, and technologies.
- Ability to work in a team-oriented, collaborative environment.
- Motivated and competent to contribute time and effort to work assigned.
- Good analytical, conceptual, and problem-solving abilities.
- Ability to learn new tools and technologies.
- Ability to organize, prioritize, and assist in the execution tasks in a high-pressure environment as requested.
- Ability to work effectively in a multi-cultural environment.
- Strong commitment to inclusion and diversity.
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Last updated on Jan 17, 2023