<p>At Beam, you get to do work that matters for the world. We’re solving the toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀<br></p><p>It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here with everything from coaching to personal budgets and pay competitively. </p><p>You’ll be joining a company that’s having a huge positive impact with a high-performance culture where you can learn and grow, enjoy your career, and progress rapidly. </p><h3>About the role</h3><p></p><p dir="ltr">Beam creates impact for those that need it most, this impact is driven by our Operations team, who work on the frontline to deliver life-changing outcomes for those we support (called our members).</p><p dir="ltr">As a Senior Operations Lead, you’ll manage a team of Operations Leads, who then manage a team of frontline workers (called Caseworkers). You’ll use the depth of your commercial/strategic thinking to develop systems and processes that ensure we can deliver the best possible service for our members: prioritising efficiency, sustainability and the highest quality of support.</p><p dir="ltr">Alongside this, you’ll work at the crux of our partnerships with the government - ensuring we are delivering against the terms of the contracts we agree with local authorities and central government bodies.</p><p></p><h3>You’ll be</h3><ul><ul><li dir="ltr"><p dir="ltr"><strong>Setting impactful strategies</strong> - working closely with external partners in government and internally with our frontline teams to achieve ambitious goals: considering the acute needs of our members and our partners’ priorities</p></li><li dir="ltr"><p dir="ltr"><strong>Leading high performing teams</strong> - creating a positive culture of high performance and collaboration</p></li><li dir="ltr"><p dir="ltr"><strong>Experimenting with change </strong>- hypothesising operational change, testing, measuring and iterating our ways of working</p></li></ul></ul><h3>You are</h3><ul><ul><li dir="ltr"><p dir="ltr"><strong>A management superstar - </strong>you’ve managed individual contributors and team managers, with the skills and experience to train/upskill new managers </p></li><li dir="ltr"><p dir="ltr"><strong>Commercial -</strong> you’ve worked closely to improve commercial performance of an existing product line or service</p></li><li dir="ltr"><p dir="ltr"><strong>Organised</strong> <strong>- </strong>Able to work across many areas of focus, effectively prioritising and distributing resources to tackle our most important problems</p></li><li dir="ltr"><p dir="ltr"><strong>Driven to make change - </strong>ready to take on some of the most complex challenges that come up in a frontline support service, making lasting changes to how we deliver life-changing outcomes</p></li><li dir="ltr"><p dir="ltr"><strong>Data led</strong> - using data to guide our decision making, tracking performance and the impact of the changes we make</p></li><li dir="ltr"><p dir="ltr"><strong>Entrepreneurial </strong>- excited to own an integral part of our service, constantly driven to get things done and lead from the front</p></li><li dir="ltr"><p dir="ltr"><strong>Results driven </strong>- constantly tracking KPIs and OKRs for your team and those they manage</p></li><li dir="ltr"><p dir="ltr"><strong>Passionate about our service </strong>- a deep desire to revolutionise services for those left behind, excited by the opportunity to empower our people and build a working mode that scales impact</p></li></ul></ul><ul></ul><h3>About Beam</h3><p>We’re a team of over 150 working from our beautiful, light-filled co-working space in Shoreditch and from home. </p><p>We’ve picked up an armful of <a href="https://beam.org/awards">awards</a> for our work, including one from our former Queen. We've also been named by WIRED as one of London's <a href="https://www.wired.co.uk/article/london-hottest-startups-2021">10 hottest startups</a> and by LinkedIn as a <a href="https://www.linkedin.com/pulse/linkedin-top-startups-2022-15-uk-companies-rise-linkedin-news-uk/?trackingId=9TqxvkXTjF2HSPvSIWLczw%3D%3D">Top 15 UK Startup</a>. Meanwhile, we've been covered in the media literally thousands of times, including the likes of <a href="https://beam.org/press">The FT, BBC, TechCrunch, Forbes and The Guardian</a>.</p><p>We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox. <br></p><ul></ul><ul></ul><h3>Application process</h3><p></p><p dir="ltr">We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you.</p><ol><li dir="ltr"><p dir="ltr">30-minute video call with our Talent Manager</p></li><li dir="ltr"><p dir="ltr">Timed practical test, giving you a better sense of the role</p></li><li dir="ltr"><p dir="ltr">People and management scenarios </p></li><li dir="ltr"><p dir="ltr">3 final interviews with people at Beam</p></li></ol><p dir="ltr">Applications for the role are considered on a rolling basis and there is no fixed start date. </p><p dir="ltr">Good luck!<br><strong></strong></p><ol></ol><h3>Feeling excited? </h3><p>Start your journey to a more impactful career today. We're excited to hear from you.</p> •
Last updated on Oct 16, 2024