Browse
Employers / Recruiters

Enterprise Architect (US-East Coast)

StarTree · 30+ days ago
Remote - US (East Coast)
$73k+
Estimation
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

At StarTree we're a group of passionate individuals that desire to improve the lives of many by developing tools and technologies that support availability and speed in the world of real-time analytics. 

Our aim is to make it simple for every company to delight their users - external and internal - and create new revenue streams from their data, by building the world’s most comprehensive and accessible cloud analytics system.

About the Role:

A unique opportunity to be part of a growing Customer Success team in a well-funded SaaS startup with great customer traction. As the technical anchor to our customer success team, you will work closely with our Customers, providing consultative services and support. Your primary responsibility is to ensure our customers are able to realize the full value of the StarTree solution and in an expedient manner. To do this successfully, you will become a StarTree & Apache Pinot expert. Additionally, the Enterprise Architect may be called upon to: Support sales efforts (Pre & Post Sales), assist with the development of best practices and processes in a fast-changing growth environment, perform training for clients or partners, and perform other duties as needed to run and maintain our business.

Responsibilities

  • Ensure a smooth onboarding process for our customers, including architecture review and best practices for achieving success with our solution.
  • Accelerate our customers' Time to Value by being the Technical Subject Matter Expert (SME)
  • Work closely with the Customer Success Manager to:
    • make sure our customers' requirements are addressed
    • discover growth opportunities, threats, and other strategic situations within customer accounts
  • Partner with Customer Support and Engineering to help troubleshoot performance and configuration issues for StarTree customers
  • Build strong relationships internally by collaborating with Sales, Product & Engineering teams
  • Improve service offerings by documenting and championing field observations and solutions with Product & Engineering
  • Foster and maintain a strong culture of customer service and responsiveness
  • Identify and implement changes to methods, processes, systems, and technologies to improve customer time to value and satisfaction.

Qualifications

  • Must be based on the US East Coast to be considered.
  • 2-4 years of experience in Pre/Post-Sales or Customer facing roles
  • Experience developing or using open-source data technologies
  • Experience with modern OLAP systems like Apache Pinot, Druid, Clickhouse is a plus
  • Experience with big data technologies such as Spark, Hadoop and Presto / Trino is a plus
  • Strong understanding of, and hands on experience with, OLAP, Analytics / SQL
  • Experience and/or strong understanding of streaming technologies such as Apache Kafka
  • Excellent communication, presentation, and demonstration skills, as well as a good understanding of the sales and post sales processes
  • Strong problem solving and troubleshooting skills (system/application/network/JVM debugging)
  • Strong grasp of cloud infrastructure patterns and services in at least one of the three pubic clouds - Amazon AWS, Google Cloud, Microsoft Azure
  • Bonus points: Certification in Solutions Architecture in one or more of the three public clouds - Amazon AWS, Google Cloud, Microsoft Azure
  • Bonus points: Masters degree in Computer Science with a major in Data related field (Data Science, Data Engineering, or Data Analytics)

What it Takes to Thrive

  • A desire to learn and adapt in a rapidly growing and changing environment
  • You must be a self-starter who thrives on complexity and independence
  • Being highly organized and detail-oriented 
  • Strong written and oral communication skills
  • Ability to learn quickly 
  • Strong team player

About StarTree:  

StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. StarTree was founded by the core software engineering team and inventors of Apache Pinot, which currently powers hundreds of user-facing applications at companies across industries, including LinkedIn, Uber, Target, 7Eleven, Etsy, Walmart, WePay, Factual, Weibo, and more. StarTree Cloud has enabled even more companies to deploy and operate real-time analytics at scale, including Stripe, Sovrn, Roadie, Just Eat Takeaway.com, Dialpad, Guitar Center, Blinkit, and more.


StarTree recently announced our Series B Funding with investment from GGV Capital, Sapphire Ventures, Bain Capital Ventures, and CRV. We have been named one of The Information's 50 Most Promising Startups and one of CRN's 10 Coolest Cloud Computing Startup Companies of 2022!

Last updated on Feb 2, 2024

See more

About the company

More jobs like this

Analyzing
Sr. Business Analyst$47k+
C
crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww

Dallas, Texas

 · 

30+ days ago

PM Data Analytics & Reporting$89k+
A
acjdnwjdanu6sfrnbd54qa48l3yo5h01c4pmys2gl31h67dp76sul2ou5ff3vx3f

New York, New York

 · 

30+ days ago

Data Modeler$85k+
B
b8jdnwfetm91aeh4xxktytk2xff310011dbi7c94iwf3w4g8qka7cjkc4daepyd7

Washington, District of Columbia

 · 

30+ days ago

DMAS - Business Analyst 4$124k+
B
b6jdnwcpcemgg8el3r9winlpunj8hc038b1vkhowrzxn9gitznreodi38t7rirkp

Richmond, Virginia

 · 

30+ days ago

Enterprise Architect$47k+
9
9xjdnwf8nt489qdiu4ab0qq7clsnet01f27n6pjaxju02yq1u697ou3dvfougsq9

Houston, Texas

 · 

30+ days ago

Business Intelligence Engineer: III (Senior)$73k+
R
rsjdnwc9jel4i3xyjsm3m8vnhrmayk037bphn44zg3i1bl3dcjtqhqlclsisinpr

Raleigh, North Carolina

 · 

30+ days ago

Remote

 · 

30+ days ago

Data Modeler$47k+
I
imcsgroup78656

Remote

 · 

30+ days ago

Remote

 · 

30+ days ago

Madison, New Jersey

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status