Trainee, Advisor, Advisor

• To effectively carry out Quality reviews for the process / team as per the scope to identify quality / training gaps in the teams and help develop / enhance process materials and trainings to achieve optimum quality performance.

• Develop sound understanding of the Reinsurance business and knowledge of auditing procedures, the full transactional process, and role interfaces / dependencies within the own business unit and related functions
• Complete File Reviews as per Turn Around Time prescribed by the Business Unit
• Perform high standards of Quality reviews and analysis on Placing / Analytics / Claims / Pro Rata files based on Regulatory Requirements, Client Excellence Model and Standard Practices and Procedures
• Operate within the guidelines of internal and external regulators
• Manage internal queries, escalating where appropriate within defined timescales and following the documented protocols
• Manage auditing processes and timescales in accordance with agreed procedures
• Liaise with the Compliance Team and / or Information Security team to discuss / report incidents that do not meet the compliance requirements on a timely basis
• Be competent user of internal auditing systems along with Microsoft office, Excel/Word, MS Outlook
• Effectively utilise communication skills and technical knowledge during negotiation of challenging and difficult issues with colleagues / teams
• Actively participate in evaluator exercises / team huddles and contribute towards reducing variance
• Ensure Quality MI is regularly updated with any necessary changes so that data is made available to the operations management as per agreed timelines

• Skills:
  • Ability to work under pressure to tight timelines and without direct supervision.
  • Team player with good interpersonal and influencing skills
  • Possesses a keen eye for details.
  • Excellent analytical problem-solving skills.
  • Strong communication skills, both orally and in writing.
  • Commercial awareness – a commercial and pragmatic approach to managing compliance.
  • IT literate – knowledge of Microsoft office packages needed.
• Knowledge:
  • Good working knowledge of the Microsoft office, particularly Excel & PowerPoint
  • Relevant Insurance / Reinsurance industry experience as a minimum according to the role

Last updated on Jul 21, 2023