Sales Development Representative

At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures.

We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips.

Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 18 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees.

We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking for to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM.

What is the opportunity?

FutureLearn is significantly growing our international business as one of the company’s strategic pillars. We are looking for an experienced Sales Development Representative (SDR) to drive our B2B sales efforts by identifying and creating new business opportunities. This entry-level position is ideal for individuals passionate about education technology and looking to develop their sales career in a fast-paced and supportive environment.

Reporting to the VP of International Development, you will play a supporting role in contributing to international B2B sales for designated international markets. You will research, identify, qualify, and initiate contact with potential customers. You will support the International Development Directors/Managers to nurture and close the sales.   

This is the time for FutureLearn to diversify its business activity and capitalise on its strong brand and expertise in the online edu tech sector. You will be joining a dynamic, passionate and success-driven team and will be key to FutureLearn achieving its education and business objectives.

What does success look like?

• Research and identify potential customers within the education and corporate sectors, including schools, colleges, universities, businesses and enterprises. 
• Initiate contact with potential clients through various channels (email, phone, social media, etc.) to introduce our products, services and solutions.
• Engage with leads to understand their needs, challenges, and goals, qualifying them as potential customers for our solutions.
• Schedule meetings and product demonstrations for the International Development Directors/Managers with qualified leads.
• Maintain accurate and up-to-date records of all sales activities, leads, and customer interactions in the company’s CRM system.
• Work closely with the marketing team to align efforts, share insights, and support lead-generation campaigns.
• Provide valuable feedback from prospects and clients to the product and marketing teams to help refine our offerings and strategies.
• Produce statistical reports, updates, and forecasts.

What you bring to the table:

• Education to degree level or equivalent.
• Demonstrable experience and track record of success in developing/nurturing new business/sales opportunities to generate revenues (desirables in higher education and corporate training sector); 
• Ability to identify and develop new business opportunities
• Ability to cope with competing demands and prioritise tasks
• Strong communication and persuasion skills in all forms including written, oral, email, telephone, and presentation
• Good organisational, project management, research and data analysis skills and the ability to work on own imitative and in a timely manner. 
• Strong negotiating skills and the ability to influence others. 
• Strong client management and relationship-building skills
• Good IT skills including proficiency 
• Strong target-driven and result-focused.
• Customer-oriented with cross-cultural awareness
• Flexible and self-motivated 

What happens next?

Ready to go for it? Click 'Apply', include your CV and tell us why you'd like to become a FutureLearner, and how you’ll nail this role.

Recruitment Process

Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process.

Diversity Statement

We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

We can't wait to meet you! #FutureLearnCareers

Last updated on Jul 4, 2024