<p dir="ltr"><strong>Who are we?</strong></p><p dir="ltr">We are the originators of influencer marketing.</p><p dir="ltr">Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach.</p><p dir="ltr">From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.</p><p dir="ltr">Campaigns are underpinned by Influencer’s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world’s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.</p><p dir="ltr">We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the ‘True Human Influence’ movement; on a mission for creator campaigns to be judged in the same way as other media activations.</p><p dir="ltr">Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.</p><p dir="ltr"><strong>Job Title</strong></p><p dir="ltr">Account Manager, Client Services</p><p dir="ltr"><strong>Reporting of the role</strong></p><p dir="ltr">This role reports to Account Director, Client Services</p><p dir="ltr"><strong>Overview of the job</strong></p><p dir="ltr">We are hiring for an Account Manager to join our UK Client Services team. This role is tasked with delivering best in class client service; executing end to end influencer marketing campaigns across a variety of brands and media agencies, with a specific focus on a key seven figure client! </p><p dir="ltr">You will report directly to an Account Director, assisting client growth and retention under the Director of Client Services.</p><p dir="ltr"><strong>3 best things about the job</strong><br></p><ul><li dir="ltr"><p dir="ltr">This brand is one of the most progressive and exciting retained accounts we service - the successful candidate will have an opportunity to be heavily involved in and lead: cutting edge full-funnel influencer marketing campaigns, content shoots (at retail locations and studio shoots), and events (in the UK and abroad) </p></li><li dir="ltr"><p dir="ltr">This is a creatively-charged account and brand team. The Account Manager will have an opportunity to help shape the creative output and be active in creative and strategic conversations, as well as coming up with ideas and writing creative briefs / vetting creator treatments.</p></li><li dir="ltr"><p dir="ltr">No two days are the same, if you’re looking for a role that will diversify your experience and grow your skill set, then look no further</p></li></ul><p><strong>Measures of success – </strong><br><br><strong>In the first few months, you would have:</strong><br></p><ul><li dir="ltr"><p dir="ltr">Been fully on-boarded as a new member of the team</p></li><li dir="ltr"><p dir="ltr">Embedded yourself within the account and amongst senior members of the brand team</p></li><li dir="ltr"><p dir="ltr">Become a trusted and valued voice within the wider agency group who service the account (e.g Media Agency, PR Agency, Creative Agency etc)</p></li><li dir="ltr"><p dir="ltr">Will likely have delivered a least a couple of brand campaigns and be more aligned and attuned to the brand TOV, core audience and ways of working</p></li><li dir="ltr"><p dir="ltr">Become familiar with our in-house tools, systems and day-to-day processes and procedures</p></li></ul><p><strong>Roles & Responsibilities:</strong><br></p><ul><li dir="ltr"><p dir="ltr">Lead day-to-day campaign tasks across the Account Executives, including but not limited to: Creator sourcing, negotiation and contracting, briefing, content vetting, go-live and reporting</p></li><li dir="ltr"><p dir="ltr">Support Account Director in client level communications, helping to build and foster strong client relationships, manage expectations and share updates and actions</p></li><li dir="ltr"><p dir="ltr">Be the driving force on campaign timings, creating timelines and ensuring that the client, creators and wider team are aware of key milestones and delivery dates</p></li><li dir="ltr"><p dir="ltr">Oversee and manage your respective campaigns via our platform, Waves, ensuring the wider team have accurately uploaded content and organised creator payments.</p></li><li dir="ltr"><p dir="ltr">Expert knowledge of the creator community: responsible for building and nurturing relationships with creators, and managing comms with creators and talent management agencies.</p></li><li dir="ltr"><p dir="ltr">Oversee, or help to oversee campaign execution at a client level, with support from the Account Director</p></li><li dir="ltr"><p dir="ltr">Assist the Account Director on thought provoking creative strategy and campaign execution tactics</p></li><li dir="ltr"><p dir="ltr">Write inspiring and creatively-charged creator briefs, with occasional virtual briefing sessions with creators/talent managers</p></li><li dir="ltr"><p dir="ltr">Lead on creating Post Campaign Analysis reports, demonstrating an ability to convert data and campaign insights into key learnings & able to confidently present to clients</p></li><li dir="ltr"><p dir="ltr">An exceptional performer and highly organised & effective leader focused on continuously improving client service and delivery for high impact results</p></li></ul><p dir="ltr"><strong>What you will need:</strong><br></p><ul><li dir="ltr"><p dir="ltr">Several years working in an agency or brand within client services, influencer marketing, advertising, social, media and/or creative</p></li><li dir="ltr"><p dir="ltr">Experience in account management and creator management</p></li><li dir="ltr"><p dir="ltr">Experience in delivering post-campaign analysis</p></li><li dir="ltr"><p dir="ltr">Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms</p></li><li dir="ltr"><p dir="ltr">High energy and ability to multitask, with a real ability to quickly prioritise across several projects</p></li><li dir="ltr"><p dir="ltr">A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others</p></li><li dir="ltr"><p dir="ltr">Able to build strong rapport and relationships both internally and externally</p></li></ul><p dir="ltr"><strong>A few of our core benefits:</strong><br></p><ul><li dir="ltr"><p dir="ltr">Private Healthcare through Vitality</p></li><li dir="ltr"><p dir="ltr">Wellbeing support through Vitality including EAP & Mental Health cover</p></li><li dir="ltr"><p dir="ltr">25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs)</p></li></ul><p dir="ltr">For more information on our benefits, perks and what makes us unique, please visit our website <a href="https://www.influencer.com/careers">here</a></p><p dir="ltr">At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry. <br></p> •
Last updated on Oct 18, 2024