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Telecom Engineer

pujdnww5ad2tmzpsn55ws1rmnt28wd07cayd5o4holb58h9yq6xds8q6o1umtoxx · 30+ days ago

Bengaluru, KA, IN

Negotiable

Full-time

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Role/Title: Telecom Engineer
Experience: 2-5 Years' experience

Location: Bangalore

Fulltime Permanent

Notice period : 0-30 days only

Skills Required: Avaya VoIP, TCP/IP protocols, VPN.

Job Description & Responsibilities:

Proven knowledge and experience with Avaya VoIP and contact center solutions
Knowledge and experience with Avaya ACD, CTI, IVR, voicemail, and PBX programming
Familiarity with basic networking concepts
Strong Knowledge and experience required in:
- Telecom system builds
- Strong TCP/IP and routing knowledge (TCP/UDP/IP/ICMP/etc.)
- VPN (L2TP 2/3, IPSEC, SSL-VPN, DMVPN, PPTP, GRE)
- VOIP, QoS, Voice/data cabling, WIFI, Video Conferencing
- Help desk and software management.
Desired Experience in:
- Avaya communication systems
- Cross connects, patching, and tone and tag lines.
- Network sniffing tools such as Wireshark
- Cabling experience (Cat 5e, Cat 6, etc.)

Key Performance Indicators

Total vs open tickets
Mean time between failures
Ticket resolution time
Call setup success rate %
Call drop rate %

•

Last updated on Jul 14, 2023

About the company

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