<h3>A little about who we are</h3><p>Taxually is a global transactions tax SaaS scale up offering a suite of products to enhance the way its clients manage their tax processes. Founded in 2018, Taxually has grown nearly 300% year on year, and now works with over 12,000 customers in more than 60 countries. We have built, and continue to build, the most advanced technology within the tax sector, which has resulted in numerous members of the Fortune 500 adopting our solutions and strong Private Equity backing.<br><br></p><p>We have a dedicated, hard working, growing team - the type of person who works here is driven, motivated, empowered and forward thinking. We want people to challenge, to bring new ideas and to add to the growth of Taxually.</p><h3>Our culture</h3><p>We don’t offer baroque job titles or set up rigid reporting lines. Instead, we build our team through trust, equality and fairness, giving our people autonomy and freedom to achieve their highest potential.</p><h3>What we look for</h3><p>We are looking for a <strong>Digital Operations Engineer with Compliance</strong><strong></strong> to join our growing Product Engineering team. We will make sure that you are not bored at Taxually.</p><h3>What you'll be doing</h3><p>We don't like providing detailed tasks lists but the below might give you a steer on the type of work you can expect:</p><ul> <li>Conducting compliance audits for inquiries</li><li>Managing customer and technical incidents across communications channels</li><li>Triaging, diagnosing, and resolving technical incidents</li><li>Communicating fixes with internal and external teams</li><li>Actively contributing to Problem Management</li><li>Building, maintaining, and evolving a bespoke monitoring solution or set of monitoring tools</li><li>Contributing to the collective knowledge of Taxually teams and writing run-book entries</li><li>Visualising application and infrastructure data, reporting on operational KPIs, and linking improvements to outcomes</li><li>Analysing data for product improvements and better user experience (through e.g. in-app guides)</li><li>Proactively improving other areas of technical support (L1 / L3)</li><li>Configuring and integrating digital tools</li><li>Undertaking small projects across the business</li> </ul><h3>What skills will be useful</h3><p>With the right attitude there is nothing you can't achieve. Nevertheless bringing the following fundamental skills may help you succeed in your role at Taxually:</p><ul> </ul><ul><li>Experience with customer’s compliance requests (e.g. SOC2, GDPR)</li><li>Ability to tolerate monotony tasks</li><li>Possess extensive SQL knowledge and experience with complex queries</li><li>Strong analytical thinking and problem-solving skills</li><li>Experience in an operational role</li><li>Fantastic communication skills and highly organised</li><li>Fluent/Upper-intermediate English</li><li>Quick learner with an ambitious and results driven personality</li><li>Experience in scripting languages such as PS</li></ul><ul><li>Knowledge of ITIL (preferable)</li><li>Experience in REST API development and management (preferable)</li><li>Experience with Azure DevOps / Azure Portal (preferable)</li><li>Experience with C#, .Net, and angular.js (preferable)</li></ul><h3>What you can count on</h3><p>We're expecting (and happy) to work out a package for you that benefits us mutually. These are some of the constants that you can expect from us in that regard:</p><ul> <li>A competitive compensation package</li> <li>A fully remote-first company (EU time zones preferred). We have people working in Hungary, the UK, Germany, Austria, Romania, China, Argentina and more. We have a physical space in a beautiful central location in Budapest, Hungary.</li> <li>Generous programme to outfit your home office. Option for a co-working space stipend in certain cases</li> <li>A great company to work at, and an early place in a fast growing, highly profitable scaleup</li> </ul><h3>Don't meet all of the role requirements?</h3><p>Don't worry! We care about outcomes rather than tickbox criteria, and it's often the case that the perfect person for the role has a CV that looks a little different.</p><p><a href="https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified" target="_blank" title="Harvard University research">Research</a> (by Harvard University 🤓) shows that women are particularly likely to second-guess themselves and not apply — so if you’re worried you don’t meet all the criteria, get in touch anyhow and let us do the worrying.</p><p>At Taxually, we are committed to building a company that includes people from a variety of different backgrounds. We're particularly interested in hearing from people from typically underrepresented groups in the tech industry.</p> •
Last updated on Sep 13, 2024