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Customer Service Representative

fdjdnwtg41wyho7g35p70zojzgf4vd0250u4e5qjwaur9yrzbp3ghnz7z6zfce4a · 30+ days ago

Holmdel, NJ, US

$37k+
Estimation

Full-time

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Looking for a team of customer service reps to work remotely from home. The ideal candidate needs to be motivated and organized. Effort needs to be put in to learning the material of this account.

Deliver superior support to clients, handling customer inquiries and complaints
Answer calls: evaluate data to determine and implement the appropriate course of action to resolve or coordinate service
Ability to de-escalate callers and prioritize calls that do require supervisor assistance
Respond to emails as assigned to reach resolutions and note the transaction history when complete

Qualifications:
2-5 years prior experience in customer service
Ability to prioritize and multitask, handling multiple calls per hour
Experience with high volume inbound call center work
Positive and professional demeanor
Excellent written and verbal communication skills

•

Last updated on Mar 2, 2022

About the company

F

fdjdnwtg41wyho7g35p70zojzgf4vd0250u4e5qjwaur9yrzbp3ghnz7z6zfce4a

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