Client Services Project Coordinator

About Client:
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies—helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.




Rate Range: $20-$21/hr




Job Description:
Top 3 Skills:

• Familiar with MS Suite (Office 365),
• Excellent written communication skills
• Excel skills (moderate),
• Remote/Onsite: Remote - 50 miles from Phoenix or Beaverton Location

• Program Execution – Act as back-up to Senior Project Coordinator, Reporting, to continually meet reporting requirements (support ticket creation and management, deadline management and tracking, client status reporting and other necessary communication, and coordinates with the various operational teams) to deliver all reporting deliverables on time and at the highest quality standards
• Operating Standards – Participate in the development, and implementation of a set of standards by which all Reporting staff operate to create a best in practice culture that allows for similar level of service regardless of the staff assigned
• Research & Communication – Research reporting inquiries and appropriately communicate findings with client, and/or other operational departments, research process issues and effectively communicate with project teams and other operational departments
• Reporting & Documentation – Provide project reporting and summaries, perform analysis of reporting and ensure quality assurance
• Towards this goal, the PC will work with the Program Manager and Senior Project Coordinator continually enhancing service quality standards to meet and/or exceed client expectations.
• This position is responsible for fostering a team environment and building cooperation between client services team members, and other departments to provide the highest quality service standards.
• A critical component of the job is to manage and resolve complex tasks.

• 1+ year work experience with direct client/customer contact in a professional environment
• Excellent verbal and written communication skills with a professional, calm demeanor
• Critical thinking skills and the ability to efficiently gather and process information in a fast paced environment is required
• Bachelor’s Degree from an accredited college or university, or equivalent experience
• Experience with MS Office Suite, specifically Word, Excel, Outlook, and Teams, or Office365
• Experience reviewing reports in production and test environments (preferred)

About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

​​​​​​​If you have any concerns or queries about your personal information, please feel free to contact our recruitment team at businessexcellence@aptask.com.
 

Last updated on Oct 13, 2023