Performing analysis of customer returns data to ensure contract and policy requirements are met
Coordinating with Sandoz’s returns processor, Sandoz IT, and key Sandoz business owners (e.g. Product Master and Pricing Teams) to ensure product and pricing information to process returns is current and accurate
Collaborating with Sandoz Financial Service Center team to perform reconciliation analysis of customer debits compared to Sandoz issued credits
Performing ad-hoc analytics to investigate product returns discrepancies
Performing trend analytics to reveal root causes and lower Sandoz’s risk and cost of product returns
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Skills:Knowledge of order to cash
Analytical and problem solving skills
Knowledge of SAP navigation & logic
Intermediate to advanced level Microsoft Excel experience required.
Knowledge of Microsoft Office Suite
Excellent interpersonal and communication skills, both verbal and written
Self-starter with ability to work in team environment and foster cross-functional collaboration
Ability to work effectively and efficiently in a fast-paced environment
Exhibit a high level of professionalism
Self-motivated and proactive work approach
Excellent organization skills
Ability to research, analyze and interpret data and make recommendation to management
Education:?
Bachelor’s Degree plus 1-3 year(s) experience
1-3 year(s) of experience in SAP (Sales and Distribution, Production Planning, Materials Management modules)
Knowledge of order to cash processes
Advanced level Microsoft Excel and Access experience required
Intermediate knowledge of other Microsoft Office programs
Attachments: Senior Reverse Logistics Analyst Job Description.docx •
Last updated on Sep 15, 2016