Disability Claims Specialist - REMOTE

Disability Claims Specialist
12+Month Contract
Remote Position
Part-time role with 10-20 hours per week

Responsibilities:

• Evaluate long-term disability insurance claims following plan provisions and service standards.
• Exercise independent judgment and critical thinking skills in claim assessment.
• Demonstrate creative problem-solving abilities and think outside the box.
• Provide exceptional customer service through verbal and written communication.
• Manage a caseload of moderately complex claims and meet key performance indicators.
• Communicate with claimants, customers, attorneys, and others involved in the claims process.
• Compile and analyze detailed documentation for claims evaluation.
• Collaborate with external and internal resources to gather necessary data.
• Calculate monthly benefits accurately, including various adjustments.
• Address and resolve customer complaints in a timely and thorough manner.

Requirements:

• 3+ years of prior LTD/IDI Insurance Claims experience.
• Strong skills in independent judgment, critical thinking, and problem-solving.
• Excellent interpersonal and written communication skills.
• Bachelor's degree.
• Ability to work independently and remotely.
• Effective time management and organizational skills.
• Demonstrated ability to handle complex situations and make logical decisions.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. •

Last updated on Nov 2, 2023