Delivery Ops - Print Production Level 3 - SCA Only

Once selected you should be eligible pass-through Drug Test and Background Test from last 7 years.
Covid vaccination is required.


Role: Delivery Ops - Print Production Level 3-SCA only
Location: Washington ,DC ,USA,20410
Contract Duration: 10+ Months
Shift Hours: (8:00 am -5:00 pm) Mon-Fri

Note-Candidate will receive an extra bonus of $4.57/Hour along with pay

ESSENTIAL FUNCTIONS:
- Operate digital and color equipment

- Possesses skills and competencies to deliver contracted customer requirements

- Tasks and activities are defined and routine - Ability to lift and move up to 50 pounds

- Point of contact to receive, review and electronically log customer jobs

- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)

- Operate office/production equipment (printer, copier, fax, scan)

- Apply asset tags to office equipment and update database

- Track and coordinate the move, add or change of office equipment assets at customer accounts

- Clean and maintain office equipment when necessary

- Process and distribute incoming and outgoing faxes, log for billing purposes

- Process basic forms and update information using a PC Collect and submit meter reads

- Problem solve issues to complete production, delivery, and output requirements

- Perform quality inspection before, during and after output of each production run

- Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided

- Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications

- Operate high volume printers and copiers

- Estimate, schedule and track incoming production jobs - - File/document conversion (utilizing standard software)

- Perform operator maintenance on equipment

- Maintain reporting logs and information for billing

- Track and store jobs as customer requires for reuse at a future date, including file back-up

- Perform minimal training to customer end-users on equipment

- Engage services from Client and/or non-Client third party vendors to support purchase of customer supplies and services as required

- May develop work processes or templates

SKILLS:

- Able to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
- Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel
- Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
- Able to demonstrate ability to send and receive emails, find, open and save documents and files, perform data entry
- Able to demonstrate ability to use internet explorer for web browsing, send documents to preconfigured printer
- Able to demonstrate basic math skills (division, multiplication, percentages)
- Able to demonstrate business maturity and professionalism
- Able to demonstrate ability to coach and mentor co-workers

EXPERIENCE: Experience in a Customer Service environment (minimum 1 year)

EDUCATION:
Minimum: High School Diploma or equivalent
Required: Post high school technology training or experience

EDUCATION VERIFICATION: Yes

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. •

Last updated on Nov 13, 2023