Business Analyst

Client: PWC

Job Title: Business Analyst

Location: Bangalore

Experience: 3 - 7yrs

Mandatory Skills:

• Good verbal communication skills & Good listener.
• Excellent at time management.
• Strong documentation and writing skills.

Tools used: · Microsoft Office Suite , Google Docs/Sheets, ClientView/Service Now.

Responsibilities:

• Will be the primary functional support person and will triage incoming requests through ServiceNow, resolve or escalate them to L3 is needed. Will need to update and contribute to ongoing support process documentation and KB support articles.