Working student / Werkstudent:in, Patient Support & Operations @ VC-backed Digital Health Venture - Berlin (m/f/x)

We are Una, a mission-driven company tackling the ever-increasing burden of metabolic disease.

We are combining the latest medical research, data science, bio-sensor technology, and human-centred design to enable sustainable behaviour change and improve health outcomes.

We are backed by excellent investors such as Atlantic Food Labs, Plug and Play, and DART Labs, and angels such as the founders of mySugr/9amHealth and Ada Health.

We are a fast-growing, remote-first team. You will join us at a hugely exciting time as we prepare to launch our solution.

Tasks

In supporting the patient support & operations team, you will work directly with our founders and across the whole company. Specifically:

🗺️ Guiding Patients: you will guide patients along the pathway through which they can get access to Una Health. You'll be the trusted advocate they can rely on.

🙌 Supporting Success: you’ll act as the troubleshooter-in-chief for patients during their Program. You'll help orchestrate their care, liaising with technical, medical, and other teams to ensure smooth sailing throughout. You will collect their feedback and communicate it to product and medical teams to ensure continuous improvement of our solution, driven by patient need.

🔁 Mastering the Logistics: take charge of key logistical aspects, ensuring that patients have all the materials they need to embark and remain on their Una Health journey, exactly when they need them.

Join us now to take a front-row seat on how an early-stage digital health startup is built and grows, and to see the results of your work every day as you bring about positive impacts in the care of millions of people.

Note that this appointment is for a limited period of up to 3 months.

Requirements

If you think you have what it takes, but don't necessarily meet every single point from the list, please still get in touch. We'd love to have a chat.

• You are a student based in Germany and you are able to work 20 hours a week (and possibly more during the semester break)
• Experience: Work experience in a customer-facing role and project management is desirable. Previous experience in (digital) health and from a fast-paced environment such as startups, consulting, agency or tech is a plus.
• Language: Native (or equivalent) in German is required. Fluency in conversational English is a strong plus
• Passion: You are motivated by our mission and the potential of digital health for our society
• Skills: You are well-organized and able to work independently and solution-oriented with a practical, “real-world” sense of what is actually “do-able”. You are communicative, empathic, friendly and have a service mindset (creativity is a plus!) You have some tech affinity and are open to flexible timings.

Benefits

💪 The opportunity to tackle one of the world's leading health problems

🏠 Great office in the centre of Berlin and flexibility for remote work

💰 Fair salary and potential for full-time position and equity

🤸 Healthy work-life balance and flexible working hours

🗺️ An international team - with backgrounds in strategy consulting, product management, medicine and computer science

🤝 A network of inspiring peers

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Zuletzt aktualisiert am 19.04.2024