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Business Value Consultant (m/f/d)

Talon.One GmbH · 30+ days ago
Negotiable
Full-time
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ABOUT THE ROLE

The Business Value Consultant supports the global go-to-market (GTM, Sales + Customer Success) organization in building data-driven messaging for our customers and prospects. The main focus of this role is analyzing customer data to identify improvement opportunities and celebrate our impact with our customers. This role reports to the Director of Industry Strategy in our Business Value Services function.

We process billions of dollars in transactions each month and have unparalleled visibility into the economics of healthy promotions & loyalty programs. But given our API-driven product supports a wide range of data models, gleaning meaningful insights on that transaction volume requires a strong BI and storytelling skillset. This role will help us leverage our data to speak with credibility on our customer impact, and help upskill the entire GTM org to analyze and use the data we have on hand.

ONCE YOU ARE HERE YOU WILL:

  • Business reviews: build business review materials with Customer Success Managers and Account Executives that quantify our impact and identify improvement areas.
  • Business cases: build business cases with Account Executives that quantify the value of Talon.One, empowering our champions to sell Talon.One with credible financial scenarios.
  • Self-serve data: continually surface data on our business impact in close collaboration with our Data team, empowering the GTM org to access meaningful data themselves.
  • Benchmarking: given our newfound volume of live, enterprise customers, this role will help establish internal performance benchmarks on redemption & profitability for promotions and loyalty programs. This also entails external research to build Talon.One’s internal understanding of core promotional & loyalty benchmarks.
  • Case Studies: support Customer Success & Marketing in identifying amazing indicators of our value, for publication in our sales materials and external case studies.
  • ROI framework: collaborate across the BVS function to continuously improve our business impact framework, including the ROI model we use to estimate our customer impact and the calculators & spreadsheets we use to operationalize it.

WHAT WE NEED YOU TO BRING TO THE TABLE:

  • 3-8 years in an analytical role with SQL & BI experience
  • Background as a consultant, business analyst, or similar advisory role
  • Mastery of Google Sheets & Slides or Excel & Powerpoint
  • Experience in one or more key domains: retail marketing, ecommerce, promotions, & loyalty
  • Proven track record in building compelling stories based on data
  • Management consulting skillset in unearthing & clarifying our customer’s business objectives

WHAT WE OFFER:

  • 30 vacation days + moving day + birthday off
  • Dog-friendly Berlin based office
  • Home office set-up budget
  • Learning budget after probation period
  • Mental health support via nilo.health
  • 90 days of working abroad

WHY YOU SHOULD WORK FOR US:

  • The right attitude: modern methods and a diverse, creative workspace with an open and international culture
  • Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
  • Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
  • A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
  • High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We’d love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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Last updated on Apr 19, 2024

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About the company

Talon.One GmbH<p><em>Founded in 2015, Talon.One is a flexible, enterprise-grade promotion and loyalty solution with a mission to streamline the process for brands to run and scale their incentive campaigns.</em></p> <p><em>With a focus on automation and ease-of-use, the Talon.One platform allows you to click together simple rules to build rich promotional campaigns at scale, across both in-store and online channels. Clients include global brands such as Adidas, Live Nation, Carlsberg, and Eddie Bauer.</em></p> <p><em>At his previous company, Lieferando, founder Christoph Gerber discovered a gap between marketing and development teams when it came to agilely running promotions across different channels — and he wanted to fix it. That's why Talon.One was born: to bridge the gap between ideas and effort — enabling flexible, headless promotions without code.</em></p> <p><em>Discover more:</em> <a href="https://talon.one/jobs"><em>https://talon.one/jobs</em></a></p>

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