You want to provide advice, guidance and expertise to existing and new partners? You enjoy communicating and teaching technical knowledge to customers? Then this role could be perfect for you!
We are looking to hire a motivated Customer Onboardig Specialist who wants to work with an amazing team and towards us becoming a market leader in France!
This is a full-time position that we are looking to fill as soon as possible, based out of our office in Hannover, Berlin or Barcelona.
Tasks
- You support our European Sales Team in customer projects.
- You hold presentations about the Hornetsecurity Services.
- You ensure a successful onboarding process to our services for our customers.
- You undertake follow ups, nurturing activity to ensure exceptional service throughout.
- You participate in technical aspects of tenders.
- You assist the sales staff in dealing with complex technical issues.
- You support and advise the Sales, Presales and Customer Success team with your expertise in the development and implementation of presentations and web meetings.
Requirements
- You have an IT education.
- You have a talent for communication and master technical training and workshops - whether in French or English Meetings.
- You have professional experience in the field of IT Support/ Help Desk/ Onboarding/ Presales or Consulting of IT solutions, ideally in an IT Security or SaaS environment.
- You enjoy convincing customers of Hornetsecurity Services on a technical level in presentations and web meetings.
- You are willing to travel occasionally on business.
- You tackle things proactively, prefer to complete tasks today rather than tomorrow, and enjoy working in an international, fast-paced environment.
- You are speaking one other language (Spanish or German) ideally.
Benefits
- Free space for innovation and independent action in a fast-growing international company with a promising future.
- Short decision paths and flat hierarchies in an open work atmosphere.
- Personal and professional development opportunities.
- Temporary Employee Exchange Program – we provide the ability for you to work at our global office locations and explore the world (e.g. Malta, Madrid, Montréal, Washington).
- Home-Office Option and flexible working time.
- No dress code – you can come to work as you like.
- Delicious coffee, tea, soft drinks and fresh fruits every day for free.
- Way to work Goodie: Public transport, car or bike? We support you on your way to work! We offer you free parking, bike leasing and contribute to the GVH JobCard.
- Regular global update meetings with free pizza or donuts for everyone in our offices.
- Free Book Policy – we will order your reference books.
- Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised.
- Be-Active Bonus – we’ll keep you healthy with an allowance to your membership in fitness and sports clubs.
- Unlimited contracts – we’re looking for hornets to grow long term with us.
- Extensive Onboarding – we equip you with a welcome kit, 2 days Onboarding Bootcamp, Mentoring Program and regular feedback meetings.
- Office Dogs are welcome – you don’t have to leave your dog alone at home!
- Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!
Do you want to help us shape the future of Cyber Security? Apply now with your:
- CV or LinkedIn profile
- Earliest starting date
- Salary expectations
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Zuletzt aktualisiert am 19.04.2024