VDI support:

Exp – B3 – 6 – 8 years

Location – Bangalore

NP – 15- 20 days.

Don’t share immediate joiners in this account as BGV clearance is mandate.

Kindly upload the profiles before sharing the profiles

Admin L3 - Cloud-Virtual Desktop Infrastructure-VDI – Qty 3

Please find the JD for L2 VDI support:

1. Image management – Patch, App vulnerability, App updates, functional fixes
2. Incident Management – Users raises Incident / request for VDI issue (connectivity, login, performance, app functionality, system upgrades, etc.)
3. Access Management – Granting Access, Validation, Reset, etc.
4. Problem Management – Resolve Known issues (functional and infra related)
5. Change Management – Execute Production changes related to Image / Incident / Problem
6. VDI Performance reporting, capacity Management
7. Health Checks of Infra (Citrix, HyperV, VMWare, Desktop and Server OS)
8. VCenter / Vsphere Monitoring, Troubleshooting and Report generations
9. HyperV Monitoring, Troubleshooting and Report generations
10. OS Image Creation, troubleshooting
11. Citrix Xendesktop / Xenapp – Desktop and Application management, publishing apps and troubleshooting
12. Citrix Xendesktop connection issue monitoring, reporting
13. Citrix Applayering – Image / app layer creation, troubleshooting
14. AWS VDI management (Image / application / security, Monitoring, and troubleshooting)

Last updated on Sep 1, 2022