- Do you want to independently lead and build an IT function?
- Do you have an entrepreneurial spirit and want to work in a rapidly growing company where you learn something new every day?
- Do you love working with people and enabling others to do their job well?
- Do you want to work in a stimulating environment with smart, agile and dedicated people?
If so, this is the opportunity for you!
Singulier is looking for an experienced fractional IT manager to lead our internal IT function. Must be fluent in English and French.
Location: Paris preferred; could potentially be in London. This role requires hand-on support and thus is expected to work in the office at least 90% of working time.
Who We Are
Singulier is a digital consulting company that provides strategic and transformation support for private equity/investment funds and established companies. We collaborate with our clients to establish task forces that deliver rapid and sustainable impact, creating meaningful value by leveraging our deep expertise in digital, data, and technology to serve forward-thinking ventures. Our diverse team of approximately 80 professionals based in London, Paris & Munich is divided into two groups: technical experts (including Media and Marketing, Product & Tech, Customer Strategy, and Data Transformation), and digital strategy consultants. Our team members are graduates of the best business and engineering schools and possess extensive experience in the field. Founded in 2017, we have grown rapidly and are currently expanding to Germany.
What You’ll Do
This role will lead our internal IT function. This includes both day-to-day IT support, as well as putting in place the systems and processes to enable the company to grow. This role reports to the Group COO and will work hand in hand with all the Singulier teams based in Paris and London.
Key Responsibilities
IT Infrastructure Management
- Oversee the design, implementation, and maintenance of the company's IT infrastructure, including hardware, software, networks, servers, and security systems.
- Ensure all systems are up-to-date, secure, and compliant with industry standards and regulations.
Day-to-day user support
- Serve as the first point of contact for all IT support requests and technical issues, resolving them promptly to minimize downtime and disruptions. Maintain a proactive approach to identifying and addressing potential IT issues before they escalate.
- Manage our internal remote monitoring tool and define thresholds for proactive user outreach
- Ensure all users have the correct access and are properly onboarded / offboarded
- As needed, provide communication & training of employees on the entire IT asset (security, tools, processes, equipment)
Hardware & Infrastructure Management across multiple geographical areas (currently Paris and London)
- Create and maintain hardware inventory and management processes
- Develop and implement procurement policies and approach
- Regularly track hardware performance and monitoring and proactively resolve issues
Digital Workplace, Budget and Vendor Management
- Define and manage annual IT budget (in connection with Finance and COO)
- Directly manage group-level digital workplace tools (e.g. Google, Microsoft, Slack, etc)
- Regularly monitor usage of software (both digital workplace and department-owned tools) and proactively adjust contracts to manage costs where applicable
- Define and regularly review the IT supplier repository (Infrastructures and software)
- Manage supplier relations and negotiations
- Order and receive materials as needed
- Ensure service level agreements and costs are optimized
Overall security at all sites
- Implement and enforce data security protocols to safeguard sensitive information and mitigate cybersecurity risks.
- Develop and maintain data backup and recovery procedures to ensure business continuity in the event of system failures or data breaches
- Monitor and ensure compliance with GDPR (with external support as needed)
IT Strategy and Innovation
- Collaborate with senior management to develop and implement IT strategies aligned with the company's objectives and growth plans.
- Stay abreast of emerging technologies and trends in the IT industry, recommending innovative solutions to enhance operational efficiency and effectiveness
- Manage strategic IT projects as needed
Requirements
What We’re Looking For
- Degree: bac+3 or engineering school
- At least 2 years' experience in a corporate IT role
- Fluent in English and French
- Familiarity with both Microsoft and Google office tools, and with Macs and PCs
- Organized, meticulous, and diligent in getting work done without direct supervision
- Demonstrated ability to create new processes
- Strong spirit of customer service and willingness to help team members
- Understanding of the IT challenges of a fast-growing company and willingness to learn more
- Passionate about digital and new technologies
- Strong verbal and written communication skills in French and English
Benefits
Work Schedule
This role is open to fractional candidates available 50-80% of time. Role must be on-site at least 3 days per week (potentially half days), excluding Fridays
•
Last updated on Mar 1, 2024