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Quality Engineer, Customer Experience Services

crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww · 30+ days ago

San Jose, CA, US

$106k+
Estimation

Full-time

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Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes

Quality Engineer, Customer Experience Services
• Work closely with onshore and offshore development and quality engineering teams to define and create test plans, test strategies, test cases, scripts, manage defects
• Create and maintain end-to-end data setup plans for cross-system integration testing.
• Ability in leading and directing the team to execute test plans according to the project plan
• Communicate fluently and effectively with all level of business users, technical teams, and management across the organization
• Help refine and lead the Quality Assurance process by collaborating with the overall quality engineering team
• Work closely across functional teams to assure test coverage
• Execute manual and automated test cases
• Execute performance, functional, regression and stress testing
• Drive efficiencies in the QA process
• Engage directly with users to triage problems and understand issues they may be experiencing
• Escalate the issues about project requirements to product, engineering and project team as appropriate.
• Works with team to establish, maintain/improve and document consistent QE methodology/process and to resolve questions during the testing process.
• Contribute for continuous improvements to our testing tools to support continuous integration, continuous deployment and automated testing.
• Define and track metrics to monitor and improve quality of the rollouts.
• Complete QE support during go-live activities related to releases.

What you need to succeed
• Bachelor of Science preferably in Computer Science or Computer Engineering
• 5+ years experience in IT quality engineering supporting a large development organization
• Experience in creating Test Strategy, test plan, test cases, scripts, manage defects.
• Experience with test automation, preferably with frameworks such as TestNG and Selenium.
• Experience with Load and Performance tools such as Load Runner
• Experience in executing functional and regression testing utilizing Agile/Scrum development methodology for frontend and backend functionalities
• Should be able to work with cross functional teams
• Experience in Quality assurance tools
• Experience in coordinating different types of testing like Functional, Acceptance and Regression
• Meet aggressive delivery timelines, coordinate well with remote teams, have the flexibility of working the time differences, and proactively solve problems
• Participate in design review discussions within the team or other groups
• Experience with web-based application testing using multiple browsers
• Experience with testing REST APIs
• Experience using bug tracking tools and associated processes
• Experience with testing Microsoft Dynamics 365 and applications/services hosted in Azure is a plus
• Excellent interpersonal and collaborative skills
• Excellent written and verbal communication skills •

Last updated on Apr 29, 2019

About the company

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crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww

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