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Sr. Salesforce Business Analyst

Negotiable
Full-time
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  • Duties: The Role: The Sr. Salesforce Business Analyst is a senior level professional in the Business Applications Team. As a business analyst, you will be a versatile resource who has a passion for technology, strong communication skills, and enjoys solving complex business problems. This is a position where you can build and grow your skills as you work with the business teams to document requirements, clarify business needs, and deliver enterprise solutions on the Salesforce.com platform, through an agile methodology. This role requires strong analytical, functional, and planning skills, along with best practice knowledge for using Salesforce.com technologies to provide positive business outcomes.
  • Responsibilities: Works closely with business owners to identify / understand business needs and translates these into effective solutions that are aligned with the technology roadmap and strategic direction of the team Responsible for design and implementation within the scope of a business applications project Works with the cross functional technical teams to create iterative prototypes of solutions as required to demonstrate and ensure business alignment with proposals Works with business stakeholders to manage sprint deliverables, including successful user acceptance testing Assist the Quality Assurance team and business stakeholders in preparation of test cases Perform gap analysis for as-is and to-be processes Work in conjunction with the delivery team to present designs completed within a sprint cycle to business stakeholders, including system demos Assist the cross functional technical teams, both onshore and offshore, with business requirement and business process knowledge Keeps up to date with industry best practices and trends Recommends and participates in the design and implementation of standards, tools, and methodologies Assists with project scoping and effort estimations
  • Skills: Requirements: Minimum of 5 years' professional experience with the Salesforce.com platform, including hands-on experience with Declarative Tools Strong exposure to Opportunity to Cash business process Strong exposure to CPQ tools; Salesforce CPQ is a plus Outstanding verbal, written, communication, interpersonal, and presentation skills Demonstrable ability to effectively exert influence across teams without direct authority and especially towards senior management Must be able to visualize, analyze, communicate and solve complex problems, and make disciplined decisions based on available information Takes ownership of problems and proactively resolves problems, ensuring that solutions continue to meet business requirements and also aligns with the vision, mission, objectives, and strategy of the team Good understanding of implementing security controls and data visibility restrictions within Salesforce Salesforce Certified Administrator Working knowledge and experience of agile processes

Last updated on Jun 10, 2019

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