Key Account Manager

Bayut & dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Key Account Manager, you will manage a portfolio of high-value clients, engage with key decision-
makers for regular account performance reviews, and offer solutions in order to increase revenues from their
current ongoing subscriptions. In this role, there is a great deal of autonomy, and this position is only suitable
for those who possess excellent communication, presentation, and time management skills. year-end close.

KEY RESPONSIBILITIES

● Manage a portfolio of existing key accounts.

● Provide client training to ensure efficient use of provided services-

● Provide regular performance reviews, market insights, and performance reports to ensure maximum

client retention.

● Act as a business consultant to the key accounts defining problems, opportunities & room for growth.

● Monitor the accounts ads, package usage & performance giving regular feedback to the client.

● Ensure sales quality by defining the company size vs. the package sold.

● Work on upgrading the accounts based on their available inventory & marketing budget.

● Client onboarding on the new tools & systems

● Assist in handling the clients' issues.

● Work closely with Operations and customer support teams to provide a seamless experience to the

clients.

● Work closely with the BI team to create new dashboards to cater to the client’s needs.

● Create daily, weekly, and monthly trackers to report on team activities.

● Responsible for reporting on the portfolio total value, tracking the upgrade proposals sent and their

status while giving guidance.

● Assist in the training and onboarding of the new account managers giving guidance on how to

manage their portfolios efficiently

● Responsible for monthly collections of his portfolio and ensures successful payments.

● Work with his assigned clients to renew their contracts on time without any delay.

Requirements

Qualifications :
● A bachelor's degree in marketing, sales, or a related field preferred

Experience:
● 5+ years of relevant experience

● 2+ years of work experience in B2B sales and account management

● Experience in Real-estate, E-commerce and/or Internet industry is required.

Knowledge:
● Written and verbal proficiency in English

● Extensive experience with MS Office (PowerPoint & Excel)

● Ability to visualize data

Skills:
● Excellent written and verbal communication skills

● High interpersonal and negotiation skills

● High degree of accuracy and attention to detail

● Good analytical skills

Traits:
● Competitive attitude with a hunger to succeed in all situations

● Result-orientated problem-solving skills to resolve challenges through creative

and flexible options in line with the Company’s overall targets

● Good analytical skills to understand client's business needs and provide adequate

solutions

Benefits

• A fast paced, high performing team.
• Comprehensive Health Insurance
• Life Insurance
• Rewards & Recognitions
• Learning & Development opportunities

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Last updated on Feb 13, 2024