Business Analyst - ServiceNowChicago, IL, United States
Rate : Flexible
Need Locals
Client : Boston Global Consulting
Seeking an experienced Business Analyst to join a ServiceNow team for a global professional services organization. The Business Analyst will be responsible for working with the local ServiceNow Architect and Developer to help keep up with the numerous projects, making sure they are following processes, chasing down statuses, tracking action items/milestones, etc. Excellent written and verbal communication skills are required.
REQUIREMENTS:5+ years experience as a true Business Analyst, developing business requirements, functional specifications, user interface specifications and documenting process flows.
3+ yrs experience working with the implementation of enterprise class solutions is highly desirable.
Previous experience in BA role with ServiceNow implementation is desired but experience with IT is required.
Excellent written and verbal communication skills required. Must be able to present business process flows, document decisions, actions, and discussions in meeting minutes.
Experience working with team members to define/optimize their business processes, breaking them down into requirements, and helping define the implementation through available technologies.