<p><strong>TEAM MANAGER - ALPHAPBET</strong></p><p><strong>NANTWICH – HYBRID</strong></p><p><strong>37.5 hours per week</strong></p><p><strong>UPTO £35,000 plus £10k Bonus + Company Benefits</strong><br></p><p>Are you a proactive leader with a passion for teamdevelopment and operational excellence? Join ROI as a Team Manager supportingAlphabet, where you will lead a dynamic sales team within the Automotivesector, driving performance and supporting client objectives. This is a newrole to support an existing, and highly successful team on their journey tofurther increasing overall sales volume. Offering the chance to manage andinspire a team, foster innovative solutions, and optimise sales performance to deliverexcellence to our client.</p><p><strong>About Us</strong></p><p>At ROI, we lead in providing tailored outsourced solutionsin the automotive sector, committed to enhancing sales performance andoperational excellence for our clients. We work as trusted partners to vehiclemanufacturers, dealerships, and leasing companies across the nation, leveragingcutting-edge CRM technologies.</p><p><strong>Key Responsibilities</strong></p><p>Reporting to the Sales Manager overseeing a newly formedteam of 7 Business Development professionals who provide qualified sales leadsinto our own internal desk based direct selling team and external field salesteam.</p><p>As a Team Manager, you will be pivotal in driving thesuccess of the Alphabet service offerings, managing a dedicated team, andensuring our clients receive exceptional service.</p><p>• Coach/develop a team of volume sales/new businessdevelopment professionals by setting sales objectives, providing feedback, andfacilitating professional growth.</p><p>• Managing people processes and team resource in line withcompany policies and procedures - delivering operational and quality targets toKPI's.</p><p>• Managing change and ensuring adherence to process,compliance and information security standards</p><p>• Ensuring the team consistently hit/deliver successfulresults, on time, against all SLA's and quality standards.</p><p>• Maintaining individual team members KPI’s at the optimallevels.</p><p>• Keeping morale of the team high and spotting/correctinginstances as appropriate</p><p>• Driving productivity and ensuring the team meet/exceedrequired levels of discipline through high levels of employee satisfaction.</p><p>• Implement strategies to optimise team performance andmeet client service delivery targets.</p><p>• Sets high standards and expectations of team with regardsto quality, process adherence and activity rate. Maintaining team focus onpriorities at all times.</p><p>• Track and measures performance, making visible to teamdaily and identifying ways to fix and prevent underperformance.</p><p>• Maintain and enhance relationships with key clients,ensuring their needs are met with tailored solutions.</p><p>• Guiding the team to provide a top-tier service toAlphabet and their customers, leading to customer satisfaction and customerloyalty</p><p>• Work closely with internal departments to ensure aseamless integration of services and continuous improvement.</p><p>• Building trust with direct reports, peers, clients,customers and managers.</p><p>• Working effectively across departments and businessunits.</p><p>• Sharing relevant information from client andorganisational leaders to team</p><p>• Keeping stakeholders informed of opportunities, risk,issues or status updates</p><p>• Monitor team performance through analysis and reporting,making data-driven decisions to drive success</p><p>• Being the expert in all key project systems andprocesses.</p><p>• Interpreting data to identify trends and make decisions.</p><p>• Driving innovative solutions through adopting newstrategies and solutions to improve service offerings and client satisfaction.</p><p></p><p><strong>Skills and Experience</strong></p><p>• Evidence of delivering targets through others, developingsales teams both individually and collectively.</p><p>• Proven leadership experience within the automotive,fleet, or leasing sectors, with a track record of managing successful teams.</p><p>• Strong organisational skills with the ability toprioritise tasks and manage time effectively.</p><p>• Excellent communication and interpersonal skills,fostering a collaborative and productive team environment.</p><p>• Strategic thinker with a proactive approach toproblem-solving and innovation.</p><p>• Proficient with CRM platforms and data-driven performancemanagement tools and technologies that enhance and drive team efficiency andservice delivery (ie.Salesforce)</p><p>• Client-focused mindset with the ability to build strongrelationships and provide exceptional client service.</p><p>• Strong communication both verbal and written skills toeffectively collaborate with clients and team members</p><p>• Problem Solving with the ability to devise effectivesolutions to challenges.</p><p>• Full commitment to achieving/exceeding goals and drivingteam performance and organisational success.</p><p><strong>Benefits</strong></p><p>• Comprehensive Pension Scheme: Enjoy a robust pension planwith contributions from ROI and personalised investment options.</p><p>• Private Healthcare: Access premium medical and dentalcare plans for yourself and your family.</p><p>• Wellness Resources: Utilise a dedicated fund for yourhealth and wellness needs, including gym memberships and counselling services.</p><p>• Career Development: Benefit from continuous training andopportunities for career growth through our in-house programmes.</p><p>• Exclusive Car Schemes: Participate in advantageous carlease programmes with premier brands.</p><p>Joining ROI means becoming part of a thriving andsupportive community where your growth and development are at the forefront.Our focus on staff retention and advancement via comprehensive training ensuresyou have the resources to succeed. With a prestigious client portfolio andaccreditation from Investors in People and ISO27001, you're choosing a companycommitted to excellence and innovation.</p><p>If you're prepared to lead a top-performing team and drivesuccess in collaboration with Alphabet, we encourage you to apply and advanceyour career with ROI!</p><p>To apply submit your CV and join our dynamic team dedicatedto excellence in the automotive industry!</p><p></p> •
Last updated on Oct 24, 2024