Contact Center Representative, Full Time, Alpena

Are you looking for a change? Do you have the desire to help others and be a part of a dynamic team? If you said yes, then consider a position with Northland Area FCU.

We are seeking applicants for a Contact Center Representative for our Alpena location. The Contact Center Representative position provides financial services to our members by providing information that involves answering member inquiries and resolving issues, as well as, offering products and services that will improve the member’s financial life.

The ideal candidate will be passionate about helping others, a great communicator and have strong attention to detail to accurately and efficiently assist members. If this sounds like you, apply now to join with us in our mission “to be our members’ most trusted financial partner”, and start making a positive difference in the lives of others!

Northland offers paid training, a competitive wage, monthly sales incentive pay and an annual goals bonus program. Full time employees also enjoy an excellent benefits package, including a free medical insurance plan option, generous Paid Time Off plan, a 401(k) employer match and contribution (up to 8%), dental and vision insurances, life insurance, tuition reimbursement and much more.

Qualifications Desired:

Previous credit union, financial institution, member service, sales or other related experience

Northland Area FCU is an Equal Opportunity Employer

Last updated on Sep 20, 2024