About the Front Desk Representative Position
We’re seeking a motivated and friendly Front Desk Representative to join our team. From greeting clients to answering phone calls, you’ll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.
If you’re interested in working as a Front Desk Representative for us, read on to see what we’re looking for.
Front Desk Representative Responsibilities
- Greet and Welcome guests as soon as they arrive at the office
- Direct Visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the receptionist desk (monitor logbook, issue visitor badges)
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing photocopying, transcribing and faxing.
Requirements:
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in G-Suite
- Hands-on experience with office equipment (e.g. scanners, printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Excellent Communication skills
- Have a friendly and approachable demeanor
- Strong organizational skills and the ability to work well under pressure
- Minimum 2 years experience in an office environment
•
Last updated on Nov 13, 2024