EDU454 2 - Exams Administrator

Job title: Exams Administrator

Contract type:  Full time (35 hours per week), permanent

Location: Liverpool

Salary: Grade 3. £21,124 - £23,757. Please note, for internal applicants the salary will be reflected by pay and award policy

Working arrangements:  35 hours per week between 8am and 6pm. Hybrid working - you will be required to work in the office a minimum of 6 days per month.

The Royal College of Physicians is recruiting an Exams Administrator to work within the Assessment Unit as part of the Education Department.

Purpose and scope

Key responsibilities

• The role provides administrative support to the operations team in the assessment unit, primarily as part of the examiner services team. This team oversees examiner and exam centre involvement and strives to ensure all parts of examiner involvement in RCP exams is managed and supported appropriately.
• The role holder will also work with other exams administrators and coordinators to deliver online and clinical examinations on behalf of the RCP.
• The role holder will provide customer service and administrative support to examiners and exam centres along with candidates and partners throughout the exam process. 
• The role holder will develop close working relationships with examiners, examination centres and internal stakeholders to support the planning and delivery of high stakes assessments for clinicians from a variety of disciplines at The Spine and across the UK. 
• The role holder will deliver an excellent service to all stakeholders through effective communication by phone, email and in person.
• This is a fast paced and dynamic environment and the person appointed will be expected to be flexible, resilient and be able to cope with the demands of the role.

About you

We are looking to recruit a flexible, resilient, and motivated individual who is able to cope with the demands of the role.

Our ideal candidate will be educated to A-Level or equivalent with experience of delivering strong customer service with effective written and verbal communication skills as well as being able to manage and prioritise a busy workload. Experience of working with volunteers is desirable as is someone who has worked in an education or clinical setting.

For further information about the role, please view the Job Description and Person Specification.  

Benefits

The basics

• 27 days holiday plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan
• hybrid working (a minimum of 6 days per month in the office)

Health and wellbeing

• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and workstation assessments
• cycle to work scheme
• corporate eye care scheme with Optical Express.

Plus

• professional training and development opportunities
• staff discounts platform – including discounts on cinema tickets and a range of high street brands summer and Christmas staff days.

About the RCP

The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care.

How to apply

To apply, please submit your CV and a supporting statement outlining how your skills and experience meet the job description. Please note that applications received without this will not be shortlisted.  

If you have any queries about the application process or the role, please email recruitment@rcp.ac.uk

Closing date: 27 August 2024

Interview date: TBC

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The RCP positively encourages applications for suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. that's why welcoming and having people who represent the 21st century medical workforce and the diverse population of patients we serve is so important to us.

Last updated on Aug 21, 2024