Job Description:
Primary Job Responsibilities- Track major use-cases for the platform by understanding the existing platform capabilities and business requirements
- Provide leadership and guidance to delivery and business teams to ensure agreed availability, supportability and operational capability for all platform applications
- Proactive identification of platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement
- Work collaboratively with business stakeholders and operational teams to lead prioritisation of changes and lead defect backlog prioritisation
- Build and maintain a relationship network with key stakeholders
- Maintain an understanding of the current and emerging business plans and strategies as they affect the platform applications
- Share knowledge and expertise to support business change, release planning and deployment activities
- Help to provide training and documentation within the department
- Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation
- Act as point of escalation for Platform related Defects and Major Incidents
- Own and manage the relationship with the platform vendor
Required Skills- Experience of designing software systems
- Technical background and willingness to work agnostically
- Experience working with software delivery teams
- Stakeholder management experience
- Strong decision-making capability
- Ability to see the bigger picture
- Excellent communication and influencing skills
- Degree or equivalent in computing/engineering
- Enterprise level software delivery experience
- Systems architecture experience
- Software development background
- Experience with Lucidworks Fusion
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Last updated on Oct 14, 2021