Browse
Employers / Recruiters

Dispatcher

home-alliance · 30+ days ago
$53k+
Estimation
Full-time
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

Home Alliance is a growing nationwide network of home service experts on a mission to bring world-class service to every American household with the utmost convenience. We are committed to providing convenient, comprehensive, and ‌professional home services to families nationwide. We are guided by values of customer obsession, an execution-first approach, and an "invent and simplify" mentality.

We are currently seeking a skilled and motivated Dispatcher to join our team. The Dispatcher will be responsible for coordinating the schedules of our field technicians, assigning service calls, and ensuring that all customer inquiries are handled promptly and efficiently.

Key Responsibilities:

  • Receive incoming service requests via phone, email, or online portal.
  • Dispatch field technicians to customer locations based on scheduling and geographic considerations.
  • Monitor technician schedules and workload to optimize efficiency and response times. Communicate with customers to provide updates on technician arrival times and service status.
  • Coordinate with other dispatchers and supervisors to ensure smooth workflow and effective resolution of service issues.
  • Maintain accurate records of service calls, including customer information, service details, and technician assignments.
  • Provide support and guidance to field technicians as needed to facilitate timely completion of service calls.
  • Handle escalated customer inquiries and complaints in a professional and courteous manner.
  • Collaborate with other departments, such as sales and operations, to address customer needs and improve service delivery processes.


Qualifications:

  • Education in business administration or a related field is a plus.
  • 3+ years of previous experience in a dispatching role, experience in service-oriented industry will be an advantage.
  • Strong communication skills, both verbal and written.
  • Excellent organizational abilities and attention to detail.
  • Ability to multitask and prioritize competing demands in a fast-paced environment.
  • Proficiency in computer software applications, including dispatching software and Microsoft Office Suite.
  • Flexibility to work in PST time zone.




What we offer:

  • A dynamic and supportive work environment where your ideas are valued, and your contributions make a real impact.
  • A culture of collaboration, teamwork, and inclusivity, where diversity is celebrated and every team member is valued for their unique perspective and contributions.
  • Work-life balance initiatives, including flexible work arrangements and paid time off, to help you maintain a healthy balance between your professional and personal life.


If you're keen on working in a dynamic environment apply now!Successful candidates will be contacted for further steps in the selection process.

Thank you for considering Home Alliance as your next career destination!

Last updated on Jun 12, 2024

See more

About the company

More jobs at home-alliance

Analyzing

San Francisco, California

 · 

30+ days ago

Seattle, Washington

 · 

30+ days ago

Jacksonville, Florida

 · 

30+ days ago

Los Angeles, California

 · 

30+ days ago

Newark, New Jersey

 · 

30+ days ago

More jobs like this

Analyzing

Dallas, Texas

 · 

30+ days ago

Field Service Dispatcher$33k+
3
3djdnw5yqdh8wl3frr5t6561tvvokq01affwpxt3lcutzo4f8yt1aeiy3msk02or

Dallas, Texas

 · 

30+ days ago

Dispatcher$38k+
3
3bjdnwaxpar6fqztzu6mhx5d0xyrn100fc3iv75z44r9e0v7xa2dz7r3fyz3ex0n

Portland, Oregon

 · 

30+ days ago

Dispatch Associate$36k+
S
svjdnwzkulao5hqo7t0ifgvj8s71sf01d7dtgdstyhdixakxt6ty85zljsdyhgz2

Atlanta, Georgia

 · 

30+ days ago

Dispatch Associate$53k+
P
p9jdnwkqidcv6v7kl3s2jz2ipcslzc03cdv6u87hp8h64yiv0s2m7ylo90bxdjp7

Shrewsbury, Massachusetts

 · 

30+ days ago

Title Recording officer$53k+
R
rajdnwiu7c8r934thp9x1p3cy8m5bv00f9sctvg8eqkxizduzvwvbmtwwys93l1z

Marina del Rey, California

 · 

30+ days ago

Dispatcher$53k+
H
home-alliance

Los Angeles, California

 · 

30+ days ago

Laurel, Maryland

 · 

30+ days ago

Dispatcher$39k+
M
manada-technologies

Caledonia, Michigan

 · 

30+ days ago

Phoenix, Arizona

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status