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Part Time Night Auditor

$25k+
Estimation
Full-time
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  • Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
  • Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run.
  • Verify GTD no-shows and complete walked guest report
  • File credit cards, and completed reports.
  • Assist guests with general services such as making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
  • Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
  • Ensure that all wake up calls are handled promptly and properly..
  • Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures.
  • Balance accounts to zero as well as all restaurant credit card accounts.
  • Complete daily revenue report accurately
  • Resolve guest complaints and situations that require immediate attention.
  • Other and all duties, projects, and tasks as assigned.

Last updated on Mar 19, 2024

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