Part Time Night Auditor

• Handle guest check-ins and checkouts efficiently and in a friendly and professional manner.
• Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run.
• Verify GTD no-shows and complete walked guest report
• File credit cards, and completed reports.
• Assist guests with general services such as making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
• Ensure Property Management System is backed up nightly on designated tape and stored in the safe.
• Ensure that all wake up calls are handled promptly and properly..
• Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures.
• Balance accounts to zero as well as all restaurant credit card accounts.
• Complete daily revenue report accurately
• Resolve guest complaints and situations that require immediate attention.
• Other and all duties, projects, and tasks as assigned.

Last updated on Mar 19, 2024