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GFX Operations Analyst

9bjdnw2mlhip8doaz2t0q9w4wphk960418ms6mtfp5oxvgnr76bfafpnr8c62y27 · 30+ days ago

Charlotte, NC, US

$98k+
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Full-time

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GFX Operations Analyst

Location: Charlotte, NC/ Hybrid
Duration: 11-12 months

Description:
An exciting opportunity to join the GFX Operations Platinum and Gold Client Service Team.

The role entails responsibility for providing dedicated support to the banks top tier clients in a challenging and fast paced environment.

Manage sustained proficiency of complete, accurate and timely processes, responsibility for the investigation and resolution of exceptions to the confirmation and settlement of Foreign Exchange transactions as well as post trade settlement investigation. Payment verification may also be required.

Communication by phone and email is required while providing exceptional customer service to both client and internal service partners.

Timely settlement and confirmation of FX transactions. Break and case management for post settlement investigations.

Requirements:
Self-motivated individual who is an active and collaborative team member.
Continuous learner with the desire to succeed.
Ability to develop and maintain strong relationships with clients.
Strong organizational skills with the ability to prioritize and manage workload through fluctuating volume periods; ability to multi task whilst managing competing priorities and deliveries.
Excellent attention to detail, consistent performer with a focus on accuracy and client delight.
Logical approach to problem solving.
Experience working in a financial institution in an Operations environment supporting FX or other institutionally traded financial products is desirable but not required.

Other Qualifications:
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
Excels in working among diverse viewpoints to determine the best path forward.
Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

•

Last updated on Nov 3, 2023

About the company

9bjdnw2mlhip8doaz2t0q9w4wphk960418ms6mtfp5oxvgnr76bfafpnr8c62y27

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