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Job Description:
  • The primary purpose of this position is to support the shipment execution process for customers and client Business Units.
  • This includes collecting, preparing, maintaining, and sending various required documentation to assure scheduled shipments are carried out in an efficient manner.
  • Also monitor and communicate delivery status of shipments to Sales, customers, carriers, and other stakeholders.
  • This position resolves general return and diversion issues.
  • Collects, reviews, and organizes carrier documentation related to service charges.
  • Principal Accountabilities 50% Monitor pick ups and deliveries, communicating delays & reasons to sales and carriers.
  • Respond to routine inquiries, Manage returns, diversions and order changes, and documentation of late deliveries.
  • 40% Compile, review, and organize documentation related to carrier service incidents.
  • 10% Other Duties as Assigned, including collecting data for monthly scorecard and carrier service monitoring.
Skills/Competencies:
  • Tendering of freight.
  • Microsoft office.
  • SAP a plus.
  • Quick learner.
  • Attention to detail.
  • Communication skills.

Last updated on Sep 11, 2023

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