Business Development Advisor

The Business Development Advisor of our local Chicago Home Instead franchise location is responsible for being out in the local community building and maintaining strong relationships and referral partnerships with hospitals, other medical facilities, and local health care partners across the entire continuum of care in order to drive client referrals for in-home care services and hit personal and location level growth targets.  You will also be cross trained in performing in-home sales consults with families.

This is a metrics driven position that requires a good amount of travel in the Chicago area.

We're searching for an individual who understands relationship sales, is a self-starter willing to roll-up his or her sleeves, is comfortable operating with a sales quota, and is excited to build something really extraordinary with us.

This role requires 75% travel in the field supporting the Chicago area.

Responsibilities

• Be out in the local community 75% of the time building and maintaining strong relationships and referral partnerships. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
• Perform all phases of a consultative sales process, including preparation & outreach, qualifying the referral source, asking for the referral, all the while documenting the process in Salesforce.
• Establish & cultivate trusted relationships both with NEW and EXISTING referral providers.
• Effectively present Home Instead marketing materials
• Reach target drop off / 1-1 meeting / networking event / hosted event targets monthly.
• Use appropriate Social Media channels (ex. Linked In) to promote your personal & location’s brand.  (Expectation is 2 posts per week) 
• Generate qualified referrals for potential client care consultations.
• Be able to answer potential client calls on nights and weekends so as to assist with setting up care consultations.
• Conduct Care Consultations with prospective clients & families (if needed).
• Support New Starts of Care through Care Pro Introductions  (if needed).
• Support Clients through QA Visits, PPE Drop Off, etc. (if needed).
• Be able to fill in for high needs clients when gaps in care exist, for companionship & safety supervision (if needed).

About you:

To succeed in the role, you’ll need:

• College degree preferred 
• Three years experience in direct relationship sales or other sales-related background
• One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
• Willing to travel 75% of the time in the field working with referral sources and clients 
• A valid driver’s license
• Ability to demonstrate excellent oral and written communication skills and the ability to listen & communicate effectively 
• Ability to demonstrate an ability to work effectively within Honor & Home Instead required systems & technologies, as well as be proficient in computer skills (calendars, documents, etc) 

You Are:

• Team-oriented: you have a track record of being collaborative and a team player 
• Results-oriented: you deliver results
• Metrics-drive: you understand how to track your performance
• Innovative: you always look for ways to improve your sales process and performance
• Customer-focused: you strive to deliver a product and service that is best in class

#LI-DNI

Last updated on Aug 13, 2024