Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.

G

Customer Service Manager Sr

g6jdnw8nip4bx2tar9us2dx9tkot2005d9fqb82t4c87ph7vimwf7411au20toln · 30+ days ago

BLR, KA, IN

Negotiable

Full-time

Continue

By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

Eligibility Criteria:

Years of Experience: >15 years Technical Experience, >10 years Managerial Experience
Current Roles & Responsibilities: Has managed First line Managers, and has previously been responsible for group of >15 people
Educational qualification: B. E / B.Tech or M.E / M.Tech (Mechanical/Production/Industrial) or MBA – Graduation degree preferred
Quality of Experience: Prior experience in managing Spares/Service part teams preferable order management, order fulfillment, supply chain in large manufacturing operations groups for MNC product-based company.

Primary Responsibilities:

Responsible for Customer Service Function from Lam India
Responsible for specific business processes in support of spares operations, such as

Quotation Process, Service/Sales Orders and Consignment Process (Quote to Cash Cycle)
Responsible for managing OTD
Direct Customer Handling Skills (Preferred global exposure)

Responsible for key departmental activities including but not limited to,

Budgeting and Forecasting,
Infrastructure management,
Hiring, Training and Organization Development

Mandatory Skills:

Prior experience in managing multi-disciplinary teams of Spares Parts Order management, Spares Orders fulfillment, Spares Parts planning, Procurement/Vendor Management simultaneously working on multiple business processes
Proven ability and Experience managing first line managers, especially in a matrixed management environment
Demonstrated experience in strategic planning – setting vision and objectives, creating strategies, forecasting, and budgeting
Experience in large industrial company with diversified and globalized supply chain and manufacturing operations along with demonstrated capability to work with global stakeholders
Demonstrated skill in decision making and problem solving and experience in making business judgments
Demonstrated experience in talent and organization development
Familiar with and uses Quality Principles such as Lean, Six-Sigma, etc.

Desirable Skill:

Exposure to new tools & technology in order fulfillment, order management domain will be added advantage
Experience in capital equipment industry, e.g., semiconductors, medical equipment, construction equipment, etc
Experience in managing global organization

Note:
Candidates may be expected to work in shift depending on the business need.
Proposed shift timings are 6:00am to 3:00pm & 1:30pm to 10:30pm

•

Last updated on Mar 18, 2022

About the company

G

g6jdnw8nip4bx2tar9us2dx9tkot2005d9fqb82t4c87ph7vimwf7411au20toln

More jobs at g6jdnw8nip4bx2tar9us2dx9tkot2005d9fqb82t4c87ph7vimwf7411au20toln

Analyzing

Customer Service Manager Sr

·

30+ days ago

Fullstack- Java

·

30+ days ago

Program Manager

·

30+ days ago

API Software Engineer

·

30+ days ago

Enterprise Analytics Developer

·

30+ days ago

More jobs like this

Analyzing

Customer Success Manager

Builder.ai · AI-powered website builder

Gurugram, Haryana

·

30+ days ago

Head of Sales and Success Analytics$117k+

R

realtimeboardglobal

San Francisco, California

·

30+ days ago

Senior Product Manager, Notifications

L

loblawdigital

Toronto, Ontario

·

30+ days ago

Senior Product Manager, Growth

B

biorender

·

30+ days ago

Senior Sales Manager in schnell wachsendem Startup (m/w/d)

helpcheck · Gesundheitskostenreduktion

Düsseldorf, North Rhine-Westphalia

·

30+ days ago

Account Manager - US Market (f/m/d)

Container xChange · Online-Marktplatz für Containervermietung

Hamburg, Hamburg

·

30+ days ago

Field Marketing Manager (m/f/d)

Talon.One GmbH · Promotionsmanagement Software und Tools

Berlin, Berlin

·

30+ days ago

Client Executive Partner - DACH (m/f/x)

KONUX GmbH · IIoT-Monitoring und -Optimierung

Munich, Bavaria

·

30+ days ago

(Senior) International Product Manager (Medical Devices) (gn)

Vality One Recruitment GmbH · Personalbeschaffung, Personalvermittlung, Karriereberatung

Munich, Bavaria

·

30+ days ago

Client Success Manager / Account Manager B2B

Zattoo AG · Internetfernsehen für Live-TV-Streaming

Berlin, Berlin

·

30+ days ago

For job seekers

Job searchSearch millions of jobs

LaunchpadNew

Resume to business

Cover Letter StudioGenerate a cover letter

Add to ChatGPTFind and discuss jobs

For employers and recruiters

Resume ScreenerOrganize and rank candidates

Talent PipelinePre-order

Source top talent

Promote a jobReach more candidates

For everyone

Referral programEarn 30% commission

Get mobile appBrowse anywhere

Jobs API

Become a partner

Developed by Blake and Linh in the US and Vietnam.

We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord

Changelog

🚀 LaunchpadNov 27

Create a site and sell services based on your resume.

🔥 Job search dashboardNov 13

Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.

🫡 Cover letter instructionsSep 27

New Studio settings give you control over AI output.

✨ Cover Letter StudioAug 9

Automatically generate cover letters for any job.

🎯 Suggested filtersAug 6

Copilot suggests additional filters above the results.

⚡️ Quick applicationsAug 2

Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.

🧠 Job AnalysisJul 12

Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.