eCommerce Merchandising Specialist

We welcome interested candidates based in either the Greater Vancouver Area or Greater Toronto Area.

Overview:
At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.

At Saje, you’ll connect with a dynamic community and make positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there. 

The impact you'll make:

Reporting to the Sr. Merchandising Manager, this role is responsible for the day-to-day operations of Saje.com, including catalogue management, product publishing, promotions, campaigns and website merchandising. You will be responsible for maximizing website conversion through the ongoing optimization of the website, user journeys and brand/product storytelling. 

This role will work closely with the eCommerce team to bring to life departmental priorities and maintain site features and functionality.  This role will work with a highly cross-functional team, collaborating with Marketing, Creative, Product, Allocations and Customer Experience to launch, maintain and optimize new products, features/functionality, campaigns and promotions online.  

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you'll do:

Product Merchandising

• Own all day-to-day website merchandising, including product publishing, catalogue management and presentation, on saje.com and .ca to create a frictionless website and customer experience
• Strategically merchandise the website utilizing data and AI-based tools to maximize conversion and bring to life brand objectives
• Maintain and optimize the core shopping journey, including management of search, navigation, product reviews and browse experiences
• Develop and execute product storytelling and education strategies, highlighting key features, benefits, and unique selling points, across the website
• Partner closely with product, allocations, and creative teams to launch new products and manage inventory (including out-of-stock and back-in-stock experiences), ensuring accuracy, regulatory compliance, and optimized product pages
• Monitor and analyze merchandising performance and support with weekly product performance reports
   

Content, Campaigns & Promotions 

• Create, maintain and manage all creative requests for campaigns and promotions 
• Maintain evergreen operational and educational content and experiences
• Set up, test and execute promotions and sale events
• Create and maintain promotion codes in partnership with cross-functional partners in CX, Digital, Marketing and Retail
• Execute, optimize and report on content, campaigns and promotions

SEO Optimization

• Support with SEO updates to onsite content, redirects  
• Partner with Copywriters, SEO Agency and Digital Product team to ensure website is optimized for SEO
• Optimize on-page elements, including meta tags, headings, URLs, and content, to improve organic search performance 

We'd love to hear from you if you have:

• Bachelor’s Degree or diploma in eCommerce/Marketing or related field; or equivalent years of combined education & experience 
• 2+ years of experience in eCommerce merchandising, preferably within a D2C brand
• Proficiency in eCommerce platforms and tools, with Shopify experience preferred
• Data-driven mindset with experience with Google Analytics and other analytics platforms 
• Strong project management skills with familiarity with tools such as Asana, JIRA and Confluence 
• Experience in SEO preferred
• Strong understanding of online consumer behavior, retail trends, and digital commerce best practices 
• Self-driven, results-oriented and process-driven
• Excellent verbal and written communication skills
• Ability to problem solve and seek out solutions 
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects 

Why Saje?

Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you're supported to do your best work.

The average compensation range for this position is from $60,000 - $70,000 annually. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. 

In addition to your base, we offer:

•    Annual bonus program
•    A hybrid way of working
•    Flexible work hours based on business needs
•    Wellness days to ensure you're taking care of you mental and physical health
•    Health benefits - comprehensive health, vision and dental packages
•    Paid sick days
•    Generous product discount
•    Full onboarding plan and onboarding buddy to help you settle in
•    Employee Assistance Program - 24/7 support, resources, and information available to you and your family
•    GRSP programs
•    Paid time off to ensure you're resting & recharging
•    Product training to help you learn about the benefits and efficacy of our 100% natural products to support your own wellness journey

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. 

Join our team!

If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Saje provides equal employment opportunity to all employees and applicants and believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

•

Last updated on Nov 2, 2024