Director - Creative Ops, Resourcing & Delivery

Overview:

At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.
We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.
At Saje, you’ll connect with a dynamic community and make positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there. 

The impact you'll make:

Reporting to the Executive Creative Director, the Director; Ops, Resourcing and Delivery will have a significant impact on the success of the brand by defining internal creative processes from briefing to delivery. 

As a partner to the ECD, you will be responsible for ensuring all consumer-facing marketing activities are executed on time, on budget and with excellence. In this role you will wear many hats. Anticipating time to and talent to task is critical, as well as how to proactively solve gaps and needs of the team to deliver outstanding work. 

The ideal candidate will be a human-centered resource leader who can manage multiple projects, creative teams, diverse skillsets seamlessly. They understand urgency within the retail space, and present solutions that align to the brand and business needs to deliver work on time. 

You’re highly organized and detail oriented, and well-versed in managing cross-functional campaigns with cross-functional leaders. You understand multiple channels from mass advertising to social, digital, print to ecomm and can resource team members accordingly. 

You have a wealth of experience in project management tools such as Asana, Monday or Basecamp, have open and excellent communication skills and are confident when communicating with Executives and Board of Directors. 

When needed, you will manage freelancers and agency relationships and manage budgets with the Executive Creative Director keeping a keen eye on spend. As such, you have a strong bench of freelance solutions across a variety of skillsets. 

As a people and department leader, you also have management experience to guide and coach, ensuring marketing, product and packaging are working seamlessly together. 

This role will also work closely with our marketing teams to ensure clarity in briefs and deliverables, as well as operational and capacity overview.  

All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers.

What you'll do:

• Create streamlined processes, inclusive campaign workflows, core projects and ad hoc needs
• Enforces strategic parameters and clear briefs and deliverables from cross-functional partners
• Drives cross-departmental advice on timeline feasibility and hurdles
• Problem-solves barriers at director + level
• Leads with a bird’s eye + 360 view of all open projects and proactively ensures completion with excellence. 
• Owns successful vetting, business case development and integration of new systems
• Drives workload and capacity within the cross-functional creative team
• Owns departmental budget and invoice reconciliation
• Manages onboarding and offboarding of creative team hires and exits 
• Leads contract details and accuracy, a partner to the People Team
• Oversees cross-functional operation team members and has a dotted line from other department's operations team managers
• Is up-to-date and knowledgeable on package design, marketing design, and photography process options, systems identifying gaps and opportunities for efficiency
• Contributes to a team environment where all Team Members consistently experience a sense of belonging and inclusion.

We'd love to hear from you if you have:

• Bachelor's degree in a related field (project management, communications, design management) or equivalent work experience (8+ years).
• Project Management platform experience (Monday, asana, basecamp)
• Proven experience as a senior level creative resource manager brand or agency-side
• Successful management experience of project, traffic or operations managers
• Familiarity with project management methodologies and tools
• Exceptional organizational and multitasking abilities with a keen eye for detail
• Strong communication and interpersonal skills, capable of collaborating with cross-functional teams, known for bringing ease and perspective to stressful planning problems
• Ability to work well under pressure. Demonstrated background in keeping an eye on the playing field as well as the players
• Proficiency in using Sharepoint, Digital Asset Management systems, Microsoft Office
• Excellent communication skills – demonstrated ability to read a room, pace-set in meetings and capture incoming information clearly
• Exposure to ET and Board of Director level communications
• Rooted in the business of creativity: cost and time analysis in this arena
• Come with recommendations and specific examples of success in this field
• Positive attitude and a proactive approach to problem-solving

Why Saje?

Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you're supported to do your best work.

The average compensation range on average for this position is from $100,000 - 120,000 annually. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. 

In addition to your base, we offer:

•    Annual bonus program
•    A hybrid way of working
•    Flexible work hours based on business needs
•    Wellness days to ensure you're taking care of you mental and physical health
•    Health benefits - comprehensive health, vision and dental packages
•    Paid sick days
•    Generous product discount
•    Full onboarding plan and onboarding buddy to help you settle in
•    Employee Assistance Program - 24/7 support, resources, and information available to you and your family
•    GRSP programs
•    Paid time off to ensure you're resting & recharging
•    Product training to help you learn about the benefits and efficacy of our 100% natural products to support your own wellness journey

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. 

Join our team!

If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Saje provides equal employment opportunity to all employees and applicants and believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

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Last updated on Nov 2, 2024