Restaurant Hostess - Splendido Mare, a Belmond Hotel Portofino - Italy

Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.

Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

For the next season, we are looking for a Restaurant Hostess to join our Restaurant Team.

The ideal candidate is passionate about hospitality and comfortable with challenges. He/she should have exemplary customer service skills.

Main duties & responsibilities:

• Welcoming customers upon arrival
• Escorting customers
• Handling of any needs
• Assisting with information requests

Requirements

• At least 1 year of experience in the same role in luxury hotels and/or fine dining restaurants
• Good communication skills
• Excellent team work skills
• Determination to achieve goals
• Fluency in English at a professional level and preferably one additional language
• Attention to detail
• Ability to adapt
• Ability to handle stressful situations and remain calm under pressure

Other requirements:

• Effective communication, emotional intelligence, adaptability
• Collaboration: be able and willing to work as a team player
• Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues
• Global perspective: treat each other with respect and inclusiveness regardless of position, level or background

Benefits

About Belmond:

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

Belmond and you:

• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Hostess
• Start date: September 2024 to End date: January 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Salary as by CCNL, separate payslip for 13°,14° and TFR
• Monthly welfare incentive based on quality goals + welcome bonus
• Bus ticket as benefit for the contract period; staff cantine
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages

Last updated on Aug 2, 2024